How to use NYP voicemail system

NewYork-Presbyterian Hospital changed its voicemail system to ESNA in November 2015. As a result, certain WCM employees who work at NYP are affected by this update.

Who needs these guides:

  • A WCM employee on a hospital phone with a 212-746-XXXX number

Who does not need these guides:

  • Any WCM employee on a WCM-tagged phone

ESNA Guides

ESNA Voicemail Instructions

ESNA Access Instructions

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
M-F
9AM - 5PM
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
10022
Temporarily Closed

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