Faculty and staff wishing to request core ITS services can use the online forms available on the myHelpdesk website under "Submit a Request." A valid CWID and authorization to submit forms are required to log into the application.
- Account Services Form (Email, Calendar, GECB, Epic, VPN, WebVPN)
- Device Services Form (Connect, Disconnect, Relocate, Replace, Reconnect)
- Phone Services Form (Connect, Upgrade, Relocate, Reconnect, Disconnect)
- Exchange Resource Request Form
- VDI Services Request Form
- Firewall Request Form
- Wiki Space Request Form
- Listserv Request Form
- Adobe Creative Cloud Request Form
Student Connect Request Form
With our Student Device Connect Request feature in myHelpdesk, you can:
- Request a new connection in a student housing building or dorm room
- Renew your connection for the next academic year
- Relocate your connection to another building or dorm room
The following forms can be downloaded, filled out, and faxed or emailed to us for completion. Our fax number is (212) 746-8161.
Adobe Acrobat Reader or another PDF viewer is required to view the following forms:
WBG & WRG GRC Access Request Forms
- WBG Departmental Access Request Form
- WBG/WRG Central Access Request Form
- WBG Qatar Access Request Form
- WBG Qatar Research Access Request Form
- WBG Qatar Access Central Request Form
- WRG Departmental Access Request Form
These forms are used to request access and training to Weill Business Gateway (WBG) and/or Weill Research Gateway (WRG). Select "Add" or "Remove" next to each security position to request an update for the noted user. Once completed, this form should be sent to the Department Administrator (DA) or Department Designee (DD) within your department. The DA or DD will need to submit this form in the Weill Business Gateway (WBG) under the System Access tab. All training must be completed prior to access being granted. WRG Support will inform you when the System Access request has been completed. For information on how to submit a System Access request, please reference our help files.
Data Center Forms
Support Services Request Forms
Please feel free to contact us if you have any questions or concerns regarding these downloadable forms.
A number of ITS services can be requested through the use of forms located on our website. A table of these forms is provided below for quick reference.