Information Technologies & Services

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Forms

Online Forms

Faculty and staff wishing to request core ITS services can use the online forms available on the myHelpdesk website under "Submit a Request." A valid CWID and authorization to submit forms are required to log into the application.

Student Connect Request Form

Students can use myHelpdesk to submit requests for network connections in WCM Housing buildings. Please follow these instructions on how to properly place a request with our technicians.

With our Student Device Connect Request feature in myHelpdesk, you can:

  • Request a new connection in a student housing building or dorm room
  • Renew your connection for the next academic year
  • Relocate your connection to another building or dorm room

Downloadable Forms

The following forms can be downloaded, filled out, and faxed or emailed to us for completion. Our fax number is (212) 746-8161.

Adobe Acrobat Reader or another PDF viewer is required to view the following forms:

WBG & WRG GRC Access Request Forms

These forms are used to request access and training to Weill Business Gateway (WBG) and/or Weill Research Gateway (WRG). Select "Add" or "Remove" next to each security position to request an update for the noted user. Once completed, this form should be sent to the Department Administrator (DA) or Department Designee (DD) within your department. The DA or DD will need to submit this form in the Weill Business Gateway (WBG) under the System Access tab. All training must be completed prior to access being granted. WRG Support will inform you when the System Access request has been completed. For information on how to submit a System Access request, please reference our help files.

Data Center Forms

Support Services Request Forms

Other Forms

Please feel free to contact us if you have any questions or concerns regarding these downloadable forms.

Website Forms

A number of ITS services can be requested through the use of forms located on our website. A table of these forms is provided below for quick reference.

Form NameService Name
Microsoft Office Request FormMicrosoft Office
Device Encryption FormDevice Encryption

Need Help?

myHelpdesk
(212) 746-4878
Monday-Friday
Open: 7am-7pm
SMARTDesk
WCM Library Commons
1300 York Avenue
New York, NY
M-F 9am-6pm
Sat. 10am-6pm
Sun. 12pm-8pm

575 Lexington
3rd Floor
New York, NY
M-F 9am-5pm

IT Glossary

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