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Supported Printers

Also known as

Also known as: 
  • Multi-function Device
  • MFD
  • Printer

ITS provides network capable printers with full network connectivity, allowing an unlimited number of workstations to be able to securely print all types of documents, including clinical system data, over the Weill Cornell Medical College network. ITS also provides first level support for any issues printing to ITS tagged printers, troubleshooting your computer's connection to the printer, and facilitating hardware repairs. If you'd like a quote on a printer, please fill out theĀ PDF iconQuote Request Form and email your completed form to the Computer Sales Group at csg@med.cornell.edu.

What's Included

  • Network printing support that allows for multiple computers to print to one printer
  • Installation of new printers on computers
  • Coordination of in and out of warranty hardware repairs with vendors, such as HP & ABS. For hardware that are not provided by one of our recommended vendors, ITS can facilitate in and out of warranty repair within limits
  • Recommendation of multifunction devices (MFD) that support printing, faxing and scanning functionalities. For networking scanning, only a select number of Xerox models are supported.

Cost and Fees

  • Research Network Printers:
    • Connection, Reconnection, Replacement: Free
    • Relocation: $98 one-time fee
    • Service: $150 per year
  • Standard Printers:
    • Connection, Reconnection, Replacement: $150 one-time fee
    • Relocation: $150 one-time fee
    • Service: $210 per year
  • Other Printers:
    • Connection, Reconnection, Replacement: $150 one-time fee
    • Relocation: $150 one-time fee
    • Service: $225 per year + Consultation ($98 per hour)

Use this service

Authorized departmental users can request printer connections, disconnections, and relocations through myITS.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Friday
Open: 7am-7pm
SMARTDesk
WCM Library Commons
1300 York Avenue
New York, NY
M-F 9am-6pm
Sat. 10am-6pm
Sun. 12pm-8pm

575 Lexington
3rd Floor
New York, NY
M-F 9am-5pm

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