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Voice Menus

Also known as

Also known as: 
  • Phone Menu
  • Phone Tree
  • Auto Attendant

Voice Menus provide a navigation path for incoming callers to select options to connect to a service or person. A voice menu system can be combined with call center services to direct callers to the right department or person based on the subject matter of the inquiry. Voice menus are also valuable to offer pre-recorded information during off-hours.

What's Included

  • Ability to set up your own navigation path for a given phone number
  • Integration with call center services as needed

Cost and Fees

A voice menu can be added to your line for $53 per month.

Status

Good

Use this service

To request a voice menu, contact the Service Desk. A member of our communications team will reach out to discuss design and requirements.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Friday
Open: 7am-7pm
SMARTDesk
WCM Library Commons
1300 York Avenue
New York, NY
M-F 9am-6pm
Sat. 10am-6pm
Sun. 12pm-8pm

575 Lexington
3rd Floor
New York, NY
M-F 9am-5pm

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