Information Technologies & Services

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Experience Office

The ITS Experience Office (XO) is dedicated to bettering the experience of all technology at Weill Cornell Medicine. The XO brings together our expertise in design, user experience, training, communications, and business relationship management as a cross-functional team. We work across the ITS portfolio to improve services through user centricity and design.

Paula Herber

Paula Herber

Director, Service Operations

Dan Dickinson

Dan Dickinson

Associate Director, IT Experience

Communications

Bridget McFadden

Bridget McFadden

Communications Specialist

Vanessa Puig

Vanessa Puig

Communications Specialist II

Design & User Experience

James Huntley

James Huntley

Creative Director

Gabrielle Burger

Gabrielle Burger

Interaction Designer

Irina Kelly

Irina Kelly

Usability Analyst

Arielle Miller

Arielle Miller

UI/UX Designer

Jessica Rothschild

Jessica Rothschild

Senior UX Designer

Yelena Shlifer

Yelena Shlifer

Senior UI Designer

Iryna Vitkovska

Iryna Vitkovska

UI/UX Designer

Liaisons

Giancarlo Barricella

Giancarlo Barricella

Department Liaison

Michele Fuortes, MD, PhD

Michele Fuortes, MD, PhD

Senior Department Liaison

Saadia Malik

Saadia Malik

Senior Department Liaison

Nicole Virelles

Nicole Virelles

Senior Department Liaison

Training & Knowledge

Juliet Brocki

Juliet Brocki

Manager, Training & Knowledge

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Bobby Baichulall

Learning Specialist I

Pauline Bass

Pauline Bass

SAP/InfoEd Learning Specialist II

Sherisse Brown

Sherisse Brown

Learning Specialist II

Greg Chopp

Greg Chopp

Learning Specialist II

Liz Faulkner

Liz Faulkner

Learning Specialist II

Scott Luzniak

Scott Luzniak

SAP/InfoEd Learning Specialist I

Need Help?

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Monday-Friday
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Sun. 12pm-8pm

575 Lexington
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New York, NY
M-F 9am-5pm

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