Information Technologies & Services

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Students

During orientation, students are provided a user name (also known as a CWID) and password to access various services that ITS offers. Additionally, all new students are given an iPad for their studies, which allows them to stream lectures, complete course content and access useful mobile apps. Along with a CWID and iPad, students are also provisioned with a WCM email account. The SMARTDesk can encrypt and set up students’ mobile devices to access WCM resources.

If you are a new student, please make sure you create a new password on the myPassword website, and visit the SMARTDesk for any technical assistance you may need with your new iPad.

Educational Discounts on Hardware & Software

Students can take advantage of significant discounts on software for your personal devices, as well as hardware:

Student Connect Requests

You must send ITS a Student Device Connect Request if you need any of your electronic devices connected to our network. This includes:

  • Desktops
  • Laptops
  • Tablets
  • Smartphones
  • Gaming consoles
  • Media players

You can request a connection by visiting myHelpdesk and following our instructions on How to submit a Student Connect Request.

Services for Students

Accounts and Access

Business Applications

Clinical Systems

Devices

Educational Technologies

Email & Calendar

Event Services

IT Security & Privacy

Online Collaboration

Phones, Fax, & Directories

Print Media & Duplicating

Research Administrative Systems

Research Informatics

Storage & Servers

Technology Purchasing

WiFi & Networks

VPN

Need Help?

myHelpdesk
(212) 746-4878
Monday-Friday
Open: 7am-7pm
SMARTDesk
WCM Library Commons
1300 York Avenue
New York, NY
M-F 9am-6pm
Sat. 10am-6pm
Sun. 12pm-8pm

575 Lexington
3rd Floor
New York, NY
M-F 9am-5pm

IT Glossary

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