For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
ITS will be performing a Weill Business Gateway (WBG) Disaster Recovery test on Friday, October 10 at 5pm EST - Saturday, October 11 at 9pm EST [Qatar: Saturday, Oct 10 at 3am – Sunday, October 12 at 5am].
During the testing window all applications in the Weill Business Gateway (WBG) will be inaccessible. This proactive testing will be done to ensure system recovery in the event of a major incident.
Please plan accordingly and complete your tasks in WBG before the downtime. We will notify all users when access is restored.