Managed Hosting

Looking for on-premises physical or virtual server hosting for your department's applications? Look no further than our on-premises Managed Hosting service. Our team of experts provides a resilient infrastructure that harnesses the power of on-premises computing and storage, allowing you to focus on your core business activities while we handle the technical aspects of your server.

What's Included

Some benefits of our on-premises Managed Hosting service include:

Security: Our industry best practices ensure that your data and applications are protected through firewalls, intrusion detection, regular security reviews, monthly operating system patching and data encryption.
24/7 Monitoring: Our dedicated team of experts monitors your system around the clock and troubleshoots infrastructure issues that may arise between the hours of 7am – 7pm during the work week. Off-hour response to issues is best-effort. This includes monitoring of network connectivity, CPU, Memory, and operating system disk space.
Cost and Performance Optimization: We fine-tune your hosting environment for maximum cost and performance efficiencies.
Automatic Backups: Regular automated backups are performed to protect your data in case of unexpected events and can be securely stored and restored whenever needed. This is optional and at additional cost.
Support: We offer ongoing support and assistance with changes or resolving Microsoft Windows and RedHat Linux operating system-related issues. The application is the responsibility of the department or vendor.
Data Centers: Onsite service is available Monday through Friday, 9 a.m. to 5 p.m. On-call service is provided 24x7x365.

Features availables for additional fee

ITS engineering resources that are used for non-ITS related changes, upgrades, and emergencies will incur additional fees. These include, but are not limited to:

Vendor-supported software changes, upgrades, or troubleshooting
Vendor-supported appliance installation and troubleshooting
Vendor-supplied network component troubleshooting
Emergencies caused by failure of the vendor-supplied system
VM backup is disk-based with 30-day retention with off-site replication
Physical server backup is disk based with 30-day retention and tape off-site for 12-month retention
Server clones and snaps copies on request

Guides

About our Data Centers

How to request access to the Data Center

What's Included

Features availables for additional fee

Guides

Status

Use this service

Need Help?

Relevant to: