Managed Hosting

What's Included

  • Physical or virtual (VM) Windows or RH Linux servers
  • Monthly patching of VM and physical servers
  • Monitoring network connectivity, CPU, Memory, and OS disk space

Onsite service is available Monday through Friday, 9 a.m. to 5 p.m. On-call service is provided 24x7x365. 

Features available for additional fee

ITS engineering resources that are used for non-ITS related changes, upgrades, and emergencies will incur additional fees. These include, but are not limited to:    

  • Vendor-supported software changes, upgrades, or troubleshooting
  • Vendor-supported appliance installation and troubleshooting
  • Vendor-supplied network component troubleshooting
  • Emergencies caused by failure of the vendor-supplied system
  • VM backup is disk-based with 30-day retention with off-site replication
  • Physical server backup is disk based with 30-day retention and tape off-site for 12-month retention
  • Server clones and snaps copies on request

Cost and Fees

Current pricing for this service is available on our Rates page under the “Managed Hosting” category.




Use this service

Contact the ITS Service Desk to learn more about our managed hosting services.

Need Help?

(212) 746-4878
Open: 24/7 (Excluding holidays)
WCM Library Commons
1300 York Ave
New York, NY
9AM - 5PM
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
Temporarily Closed