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Services

Accounts and Access

Weill Cornell users gain access to data and information systems through the use of a unique identifier, the center-wide ID ("CWID") and user-maintained password.

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Business Applications

Weill Cornell Medical College operates multiple applications for administrative operations, compliance, and productivity. Many of these applications are accessed through the Weill Business GatewayWBG is designed to streamline business processes while increasing compliance and productivity. It enables WCMC staff, administration, and faculty to easily manage their financial and employee data through a common interface.

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Clinical Systems

Weill Cornell's out-patient clinical information systems are managed by the Weill Cornell Physician Organization Information Services (POIS) and Business Office (POBO) groups.

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Devices

ITS supports a standard set of desktops, laptops, printers and operating systems. By standardizing our devices, we can ensure hardware compatibility with supported WCMC applications and an efficient response time for identifying and resolving issues. We are constantly evaluating and certifying our hardware standards to provide our users with the latest technology to address their ever growing needs.

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Educational Technologies

Our mission is to collaborate with faculty, students and course staff members to integrate digital and online courseware materials into the medical school curriculum and the design and development of web based teaching materials.
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Email & Calendar

ITS email services provide various solutions to meet WCMC's ever-growing needs for a reliable and secure means of communication and management of daily schedules.

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Event Services

ITS is a participating member of the Event Services Office, a specialized office that provides end-to-end support for events held within the Medical College.

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IT Security & Privacy

ITS uses proactive and reactive technologies and best-practice processes to ensure a safe and secure computing environment for all faculty, staff, students, and guests of WCMC.

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Online Collaboration

To faciliate collaboration both within Weill Cornell and with the greater academic world, ITS provides an array of collaboration services including screen sharing, instant messaging, document management, and videoconferencing.

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Phones, Fax, & Directories

With a growing demand for mobility, ITS not only provides phone services for many WCMC locations but offers competitive pricing for mobile devices and services from major vendors. In addition, directories published by WCMC and NewYork-Presbyterian Hospital provide users access to contact information for faculty, staff, and students across the institution.

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Print Media & Duplicating

ITS provides a suite of services dedicated to ensuring that institutional brochures, reports, and posters are professionally designed and printed.

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Projects

ITS provides a range of project management services to help ensure you implement the right IT system based on your business needs, budget, and schedule that also complies with institutional standards.

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Research Administrative Systems

ITS, in conjunction with the college's research offices, develops and operates systems used to administer and manage Weill Cornell's cutting edge research.

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Research Informatics

Weill Cornell Medical College is dedicated to supporting its researchers with comprehensive, state-of-the-art computing resources. Faculty members have online access to cluster computing services, data center facilities, Internet 2 connectivity to the main campus, and many other resources.

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Storage & Servers

ITS manages four data centers in various campus locations, housing a wide range of institutional and departmental systems and data. To protect these services, we employ cutting edge technology to ensure our systems are running smoothly. This includes consistent monitoring of the data center, disaster recovery plans, backup systems, and other measures to keep our services online with minimal downtime. 

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Technology Purchasing

For all software and hardware purchases, Information Technologies & Services (ITS) offers consulting services and recommendations based on your needs and budget. We maintain and enforce minimum requirements for the hardware to be connected to the WCMC network, as well as a list of vendors that offer discounted prices for WCMC purchases.

ITS also provides portals for faculty, staff, and students to provide educational discounts on personal purchases from many of our preferred vendors.

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Web & Application Development

ITS offers a wide range of services to help all organizational units of Weill Cornell Medical College communicate through the web. Whether building a new web site or helping departments understand their data, the Web Communications team strives to improve how the College communicates and operates on the web every day.

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WiFi & Networks

Information Technologies & Services (ITS) provides solutions for network connectivity within the WCMC campus, from remote WCMC locations, from home or when you are on the road. Our network infrastructure ensures that given the appropriate permissions, users can access WCMC resources from anywhere.

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Administrators

ITS hosts and provides many powerful business tools for administrators at Weill Cornell.

Faculty

ITS provides all faculty technical services that help with both administration and instruction.

IT Professionals

As an IT professional, ITS offers many systems and resources for you to manage your daily tasks.

Staff

Whether working with patients or handling administrative tasks, staff at WCMC has access to a variety of services to perform day-to-day functions.

Students

During orientation, students are provided a user name (also known as a CWID) and password to access various services that ITS offers.

Visitors

As a visitor to Weill Cornell, we offer many services to get online and interact with the Medical College.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Friday
Open: 7am-7pm
SMARTDesk
WCMC Library Commons
1300 York Avenue
New York, NY
M-F 9am-6pm
Sat. 10am-6pm
Sun. 12pm-8pm

IT Glossary

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