Password Management

Also known as
Also known as: 
  • myAccount
  • LastPass
  • Identity

myAccount allows you to reset your password through a simple web interface when you have forgotten it. Your password is synchronized among numerous WCM and NewYork-Presbyterian systems, such as Epic and Eclipsys. myAccount requires you to choose strong passwords that are difficult to guess in order to protect your accounts at WCM. 

ITS also offers an additional and optional service, known as LastPass, that helps you manage your password in support of institutional  policies that encourage you to create strong passwords and change them often.  LastPass will not only remember and autofill all your passwords, but will also generate strong, unique passwords for all your accounts. More information is available in our LastPass user guide.

Never share your password with anyone. ITS will never ask you for your password via email or when you contact us for technical support.

What's Included

myAccount is used for, but is not limited to, these services:

WCM systems

  • Windows workstation logins
  • OS X workstation logins
  • Office 365 email (
  • WCMC wireless network
  • EpicCare
  • GE Centricity Business (IDX)
  • EMPI
  • VPN
  • Eclipsys XA at Columbia University Medical Center
  • Cadence at Columbia University Medical Center
  • Immunization Registry
  • ITA

NYP systems

  • NYP Exchange email (
  • Etrack
  • Amicas
  • CISyphus
  • WebCIS

Services Not Affected by myPassword

  • Linux workstation logins

Cost and Fees

This service is provided at no additional charge.

Frequently Asked Questions

What is the Weill Cornell Medicine password policy?

Please refer to our Password Policy for more information. 

What if I forget my password and the answers to my private questions?

You can call the ITS Service Desk at 212-746-4878 to have your password reset using additional steps. 

I've already changed my password in the last six months. Do I have to change it again?

Yes. We encourage users to change their password to ensure your account is setup in the new myPassword system and that you have set up your private questions and answers to reset your password if you forget it. 



Use this service

Need Help?

(212) 746-4878
Open: 7AM - 8PM
WCM Library Commons
1300 York Ave
New York, NY
9AM - 5PM
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
Temporarily Closed