ITS recommends the following devices that meet our IT standards for security and compatibility with our services. Please select a device type you are interested in purchasing to expand the menu and view all available options.
All desktops, laptops, printers and accessories listed are supported for use with Epic.
Desktop and laptop models are customizable for users seeking more processing, storage, or memory. Please note that the baseline configurations are typically quickest to ship; customizations can add to delays, depending on the vendor and parts availability.
Ready to order? Go directly to Weill Business Gateway to purchase a WCM standard through our preferred vendors – Apple, CDWG & Dell.
Can't find what you're looking for, or need help deciding which model is right for you? Complete our Hardware Quote Request form to obtain assistance.
ITS is now offering devices through our Evergreen service. With Evergreen, you can get quicker deployment, streamlined payment, and better peace of mind than traditional ordering.
Currently, Dell Latitude 7420 laptops (16GB memory / 256GB hard drive) are available through the program.
See our Evergreen page for more information and details on how to request these devices.
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OptiPlex 7000 MFF | OptiPlex 7090 SFF | OptiPlex 7490 AIO OptiPlex 7780 AIO | Precision 5820 | Precision 7820 | |
Description | Micro design with built in Wi-Fi | Compact design and highly customizable | 24" or 27" display with all of its components in one body | High performance workstation | Dual processors for maximum performance |
Best For | Office work Epic | Office work Epic | Clinical front desks | Creative work Research software | Creative work Research software |
Memory | 16GB | 16GB | 16GB | 8GB | 16GB |
Hard Drive | 512GB SSD | 512GB SSD | 512GB SSD | 256GB SATA/SAS/SSD | 256GB SATA/SAS/SSD |
Price | $ | $ | $ | $$ | $$ |
Notes | Check for major delays due to supply chain issues. | Check for major delays due to supply chain issues. Est EOL 3rd Qtr 2022, Subj to change. | Check for major delays due to supply chain issues. Est EOL 3rd Qtr 2022, Subj to change. | Check for major delays due to supply chain issues. Est EOL 4th Qtr 2022, Subj to change. | Check for major delays due to supply chain issues. Est EOL 3rd Qtr 2022, Subj to change. |
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Latitude 5520 | Latitude 7320 2-in-1 | Latitude 7420 | XPS 13 | XPS 15 (9520) | XPS 17 (9720) | |
Description | Rugged, multiple ports for expansion | Functions as a laptop or a tablet | Versitile premium laptop | Functions high end as a laptop or a tablet | High-performance Laptop | High performance large display laptop |
Best For | Basic office work Clinical front desks | Creative work | Call centers Research software | Creative work, research software | Creative work, research software | Creative work, research software |
Memory | 16GB | 16GB | 16GB | 16GB | 16GB | 16GB |
Hard Drive | 256GB SSD | 256GB SATA SSD | 256GB SATA SSD | 256GB | 256GB | 256GB |
Screen | 15.6" | 12.3" | 14.0" | 13.4" | 15.6" | 17" |
Price | $$ | $$ | $$ | $$ | $$ | $$ |
Note | Check for major delays due to supply chain issues. Est EOL 2nd Qtr 2022, Subj to change. | Check for major delays due to supply chain issues. Est EOL 2nd Qtr 2022, Subj to change. | Available through Evergreen | Check for major delays due to supply chain issues. | Check for major delays due to supply chain issues. | Check for major delays due to supply chain issues. |
Description | This device should only be ordered and used as an Epic Welcome Kiosk (it will NOT be configured as a personal laptop and cannot be used as one). It will be bundled with a credit card reader to use for payment during registration. You will need to purchase a mobile cart/stand separately to place the equipment on in your front office (see note below for recommendations). |
Used for | Epic Welcome Kiosk |
Memory | 16 GB |
Hard Drive | 256 GB SSD |
Screen | 12.3 inch (10-point multi-touch touchscreen) |
Price | Standard Locked Laptop monthly rate – see Standard Device Rates |
Note | Order here -> Epic Welcome Kiosk and PCI Bundle Request. In parallel to placing this equipment order, you will need to purchase a mobile cart to place the equipment on. Ordering the cart will be handled like a furniture purchase with your finance/procurement team. The recommended mobile cart specifications are found in the ServiceNow knowledge article -> Epic Welcome Kiosk - Recommended cart |
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Mac Mini | Mac Studio | iMac 24 | Mac Pro | |
Description | Compact, wireless connectivity | Compact, wireless connectivity | All-in-one, wireless connectivity | High performance, compact design |
Memory | 8GB | 32 GB | 8GB | 32GB |
Hard Drive | 256GB SSD | 512 GB | 256GB SSD | 256GB SSD |
Price | $ (Order through WBG for Apple Education pricing) | $$$ (Order through WBG for Apple Education pricing) | $$ (Order through WBG for Apple Education pricing) | $$$$$ (Order through WBG for Apple Education pricing) |
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MacBook Air 13" (M1) | MacBook Pro 13" (M1) | MacBook Pro 14" (M1 Pro) | MacBook Pro 16" (M1) | ||
Description | Light, efficient. M1 Chip with 8-core CPU | Powerful | Powerful. M1 Pro Chip with 10-core CPU | Powerful. M1 Pro Chip with 10-core CPU | |
Memory | 16 GB | 8GB | 32 GB | 32GB | |
Hard Drive | 512 GB SSD | 256GB SSD | 1 TB SSD | 512GB SSD | |
Screen | 13.3" Retina | 13.3" | 14" Liquid Retina XDR | 16" | |
Price | $$$ (Order through Evergreen) | $$$ (Order through WBG for Apple Education Pricing) | $$$$ (Order through Evergreen) | $$$ (Order through WBG for Apple Education Pricing) |
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Dell UltraSharp 24 | Dell UltraSharp 27 | Apple Pro Display XDR | Studio Display | |
Size | 24" | 27" | 32" | 27" |
Aspect Ratio | 16:10 | 16:9 | 16:9 | 16:9 |
Maximum Resolution | 1920 x 1200 | 2560 x 1440 | 6016 x 3384 | 5120 x 2880 |
Speakers | No | No | No | No |
Backlight | LED | LED | LED | LED |
Price | $ | $$ | $$$$$ | $$$ |
Notes | Check for major delays due to industry-wide glass shortage. Quicker Purchase Option: Click Here | Check for major delays due to industry-wide glass shortage. Quicker Purchase Option: Click Here |
ITS does not provide specific recommendations for smartphone models. However, your device must run one of our currently-supported operating systems:
Beyond the models listed under "Windows Laptops (Dell)" that can double as a tablet, ITS does not provide specific recommendations for tablet models. For Apple and Android tablets, your device must run one of our currently-supported operating systems:
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LaserJet Pro M404DN | LaserJet Pro MFP M428FDN | LaserJet Enterprise M610dn | LaserJet Pro M255dw | HP LaserJet Enterprise MFP M430f | LaserJet Pro MFP M479fdn | |
Print Speed (Pages Per Minute) | 40 PPM | 40 PPM | 55 PPM | 22 PPM | 42 PPM | 28 PPM |
Color/B&W | B&W | B&W | B&W | Color | B&W | Color |
Two-Sided Printing | Y | Y | Y | Y | Y | Y |
Print/Copy/Fax/Scan | Print only | Print/Copy/Scan/Fax | Print only | Print only | Print/Copy/Fax/Scan | Print/Copy/Scan/Fax |
Rec. Monthly Page Volume | 750-4,000 | 750-4,000 | 5,000-20,000 | 150-2,500 | 900-4,800 | 750-4,000 |
Printing Resolution | 4800 x 600 dpi | 4800 x 600 dpi | 1200 x 1200 dpi | 600 x 600 dpi | 1200 X 1200 dpi | 600 x 600 dpi |
Dimensions (DxHxW) | 14.1" x 8.5" x 15" | 15.4" x 12.7" x 16.5" | 18.3" x 15" x 17" | 16.5" x 9.7" x 15.4" | 15.4" x 12.7" x 16.5" | 18.6" x 15.7" x 16.4" |
Price | $ | $ | $$ | $ | $$ | $ |
Function | Recommended Models |
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E-Consent Signature Pad | Topaz SignatureGem (model T-LBK462-BSB-R) Order through CDWG punch-out |
Credit Card Swipe Device | Ingenico iSC Touch 250 - Gen 3, keypad, swipe, insert for front office IDTech SREDkey - Gen 3, keypad-only for back office Ingenico iPP 320 - Gen 3, Welcome kiosk device Request a quote - equipment@spherecommerce.comOrder through WBG “Describe What You Need Requirement” purchase option |
Docking Station | Dell Thunderbolt Dock, WD19TB 180W - Shipping delay due to part shortage Order through Dell punchout |
EKG | Midmark IQecg Contact your Cardinal Health representative for pricing and purchasing details. |
Label Paper Stock | Product Number: TD1-PN8 Contact Precision Dynamics for pricing and purchasing details |
Label Printer | Zebra ZD410 (Healthcare edition) – Part #ZD41H22-D01E00EZ Order through CDWG punch-out |
Scanner | Fujitsu Image Scanner fi-7030 Order through CDW-G punchout |
Spirometry | Midmark IQspiro Contact your Cardinal Health representative for pricing and purchasing details. |
Uninterrupted Power Supply | Tripp Lite UPS 1440VA Eco Green Battery Back Up AVR - CDW Part: 5221282 Order through CDW-G punchout |
Webcam | AVerMedia Live Streamer CAM 313 Order through CDW-G punchout |
Headset | Jabra Evolve 40 UC Mono USB Order through CDW-G punchout |