Skip to main content
Select Search Option
Menu
Weill Cornell Medicine
  • Weill Cornell Medicine
  • Care
  • Discover
  • Teach

Wayfinder menu

  • myHelpDesk
  • Forms
  • Downloads
  • Rates
Information Technologies & Services
Information Technologies & Services
Explore this Website

Wayfinder menu

  • myHelpDesk
  • Forms
  • Downloads
  • Rates
  • Home
  • Get Help
    • SMARTDesk Walk-In Support
    • myHelpdesk
    • Department Liaisons
    • IT Consultation
  • How-To
    • By Audience
      • Administrators
      • Faculty
      • IT Professionals
      • Staff
      • Students
      • Visitors
    • IT Glossary
    • Downloads
      • Mac OS X
      • Windows Applications
    • Forms
    • Frequently Asked Questions
    • Training and Guides
  • News
  • Alerts
  • Services
    • Accounts and Access
      • Center Wide ID
      • Password Management
    • Business Applications
      • Faculty Review Tool
      • Time Management
      • WBG Reporting
      • Weill Business Gateway
    • Clinical Systems
      • Clinical Data Reporting
      • Clinical System Interfaces
      • EpicCare (EMR)
      • Physician Profiles (POPS)
    • Devices
      • Operating Systems
      • Smartphones & Mobile Devices
    • Educational Technologies
      • Course Evaluation System
      • EdCenter Classrooms
      • Financial Aid System
      • Instructional Technologies
      • Learning Repository
      • Online Teaching (Canvas)
      • PaperCut
      • Plagiarism Prevention
      • Staff Training System (WTMS)
      • Student Information System (Jenzabar)
      • lynda.com
    • Email & Calendar
      • Alumni Email Accounts
      • Distribution Lists
      • Encrypted Email
      • Office 365 Email/Calendar
    • Event Services
      • Calendar of Events
      • Room Reservation & AV Support
    • IT Security & Privacy
      • Automated Security Patching
      • Device Encryption
      • Duo Two-Factor Authentication
      • Enterprise Firewall
      • General Authentication
      • Identity Protection
    • Online Collaboration
      • File Transfer
      • SharePoint
      • Videoconferencing
      • Wiki
    • Phones, Fax, & Directories
      • Call Center
      • Notification System
      • Phones
      • Voice Menus
      • WCMC Directory
      • eFax
    • Print Media & Duplicating
      • Duplicating
      • Photography
    • Projects
      • Project Management
    • Research Administrative Systems
      • Core Lab Administration
      • Effort Tracking System
      • EnCCoMPass (IACUC)
      • Research Compliance Training
      • Weill Research Gateway
    • Research Informatics
      • Architecture for Research Computing in Health (ARCH)
      • Biobank Informatics
      • Clinical Trial Monitor Support
      • Cohort Discovery (i2b2)
      • Electronic Case Report Forms (eCRFs)
      • Electronic Health Record Interventions
      • Electronic Health Record Reporting
      • High Performance Computing
      • Multi-Institutional Data Sharing
      • Online Surveys
      • Research Data Repositories
      • Subject Enrollment & Billing Compliance
      • VIVO
      • WCM Data Core
    • Storage & Servers
      • Database Hosting
      • File Sharing
      • Managed Hosting
      • Secure Remote Archive
    • Technology Purchasing
      • Adobe Acrobat
      • Adobe Creative Cloud
      • EndNote
      • Microsoft Applications
      • Mobile Apps
      • Software Purchasing
      • Vendor & Technology Evaluation
      • Windows Desktop Applications
    • Web & Application Development
      • Application Development
      • Domain Names
      • Research Lab Websites
      • WCMC Drupal
      • Web Hosting
      • Web Maintenance
      • Web Site Development
    • WiFi & Networks
      • Internet2
      • Metro-Ethernet Connectivity
      • VPN
      • Wired Connectivity
      • Wireless
  • Security and Privacy
    • HIPAA and PHI
    • Internet Safety and Fraud Protection
    • Peer-to-Peer and File Sharing Overview
    • Report a Loss or Theft
    • Safeguard Your Data
  • Policies
  • About Us
    • Our Teams
    • Senior Management
    • Annual Reports
  • Weill Cornell Medicine
  • Care
  • Discover
  • Teach
  • Home
  • Get Help
  • How-To
  • News
  • Alerts
  • Services
  • Security and Privacy
  • Policies
  • About Us
Open an Incident Request Something Visit a SMARTDesk Location Live Chat
Prefer to speak to someone by phone? (212) 746-4878 Monday - Friday 7am - 8pm
Visit a SMARTDesk Location in Person

WCM Library Commons

1300 York Ave

M-F: 9AM - 5PM

575 Lexington Ave

3rd Floor

Temporarily Closed

Active Service Alerts

Issue with Shopping Cart in WBG
Last Updated: Wednesday, March 3, 2021 - 10:59am
Resolved: Static on all outgoing calls.
Last Updated: Monday, March 1, 2021 - 7:17am

See all Service Alerts

Latest News

Bo Fuld image

Women's History Month Profile: Bo Fuld

Bo Fuld, Manager of Software Engineering in Research Informatics (and Cornell alum!), leads an engineering team that builds the infrastructure...
myLearning on laptop

Improvements to courses in WBG Learning application

phishing skull

Security Alert: New phishing attempt

software hubs

TipUp: Where to download all kinds of software

poll ev

TipUp: Add Poll Everywhere to your PPT presentation

Our Services

Browse Services by Audience

Administrators
Faculty & Researchers
IT Professionals
Staff
Students
Visitors

Status

Remote Access
Incident
Weill Business Gateway
Incident
Wired Connectivity
Maintenance
Wireless
Maintenance
Epic (EMR)
Good
File Sharing
Good
Microsoft Teams
Good
Office 365 Email/Calendar
Good
Phones
Good
Weill Research Gateway
Good

See all Alerts

Learning & Resources

Office 365 Upgrade Checklist
Training & Guides
Learning Resources Illustration
Knowledge Base
SMARTFest
Upcoming Events

About Information Technologies & Services (ITS)

The Information Technologies & Services Department provides comprehensive IT infrastructure, management, service and support for the Weill Cornell Medical College community. With its wide range of expertise in new and emerging technologies, ITS plays a vital role in advancing the institution's mission in education, biomedical research, and patient care.

- Curtis L. Cole, MD, Chief Information Officer

Our Location
Information Technologies & Services
Contact Us
  • Twitter
  • YouTube
1300 York Avenue, Box 12
New York, NY 10065
Phone: (212) 746-4878
Fax: (212) 746-8161
  • Get Help
    • SMARTDesk Walk-In Support
    • myHelpdesk
    • Department Liaisons
    • IT Consultation
  • How-To
    • By Audience
    • IT Glossary
    • Downloads
    • Forms
    • Frequently Asked Questions
    • Training and Guides
  • News
  • Alerts
  • Services
    • Accounts and Access
    • Business Applications
    • Clinical Systems
    • Devices
    • Educational Technologies
    • Email & Calendar
    • Event Services
    • IT Security & Privacy
    • Online Collaboration
    • Phones, Fax, & Directories
    • Print Media & Duplicating
    • Projects
    • Research Administrative Systems
    • Research Informatics
    • Storage & Servers
    • Technology Purchasing
    • Web & Application Development
    • WiFi & Networks
  • Security and Privacy
    • HIPAA and PHI
    • Internet Safety and Fraud Protection
    • Peer-to-Peer and File Sharing Overview
    • Report a Loss or Theft
    • Safeguard Your Data
  • Policies
  • About Us
    • Our Teams
    • Senior Management
    • Annual Reports
Care. Discover. Teach. With a legacy of putting patients first, Weill Cornell Medicine is committed to providing exemplary and individualized clinical care, making groundbreaking biomedical discoveries, and educating generations of exceptional doctors and scientists.
Weill Cornell Medicine
© Weill Cornell Medicine.
  • Privacy & Legal
  • Careers
  • Giving
  • Directory
  • Web Accessibility Assistance