For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

Administrators

ITS hosts and provides many powerful business tools for administrators at Weill Cornell. Weill Business Gateway is the hub for payroll, finance, and business reporting. myHelpdesk allows you to create requests for new computer or mobile device connections, as well as generating reports on your ITS bill. You can also submit or track a previous support request, and interact with your support ticket.

If you are new to Weill Cornell, please make sure you create a new password on the myAccount website, and update your profile in the Web Directory.

Services for Administrators

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment

IT Glossary

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