Web Site Development

What's Included

The process typically for new and redesigned websites includes:

  • Audience Research, including quantitative and qualitative collection methods to accurately understand how to satisfy a successful user experience (UX) with the chosen tasks and goals as identified as priority.
  • Planning and Information Architecture (IA), including a review of planned or existing content, development of a site map blueprint document and creation of wireframes to explain general interactions with the site.
  • Visual Design, including the creation of static comps (or mockups) for key sections of the site.
  • Production, including the implementation of a unit's content into the Drupal content management system (CMS) and creation of necessary assets to execute the shared vision for the site.
  • QA/Testing, including testing against all supported ITS desktop and mobile platforms and institutional web policies, as well as acting on any feedback from users or the client.
  • Training, ensuring departmental users have the information they need to manage their web site going forward.
  • Alternative RFP Service: ITS Web Communications is also able to assist departments in out-sourcing their web projects, should certain conditions apply that make a project right to find an outside vendor.

Cost and Fees

Current pricing for web project work is available on our Rates page under the “Web & Design Services” category.

Frequently Asked Questions

Can I use my domain name that I purchased?

Fully qualified domain names can be used, but with two conditions:

  • With limited exceptions, the canonical/primary domain name for your website must be an institutional domain name, of the format unit.weill.cornell.edu or unit.weillcornell.org.
  • The fully qualified domain name must be transferred to ITS for technical management

See 11.16 Domain Name Policy for more information.

Are there other content management systems that we can build our website on?

Drupal has been selected as the content management platform for WCMC.

If I build my website myself using a website builder, will ITS support it?

No. Websites doing official college business must be built following the official college website standards.



Use this service

To request a new website build, please complete the ITS Project Request form. A project manager will schedule a phone call to discuss your requirements so that we can better understand your needs.


  • Number of WCM Drupal websites: 88
  • Total number of websites: Over 110
  • Duration of the average web site project lifecycle: 6-8 months

Need Help?

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