Phones

Also known as
Also known as: 
  • VoIP
  • Telephones

What's Included

  • Avaya Voice over IP (VoIP) phone/handset or a virtual softphone accessed via computer
  • Conferencing (conference up to 5 other parties from your phone without needing a conference bridge)
  • Hot Desking (log into any phone on the ITS Phone System and have all your personalized phone lines available to you)
  • Caller ID
  • Unlimited local and national long distance calls, including calls to Canada
  • Directory services (search the WCM phone directory directly on your phone)
  • Reporting (as a supervisor, produce reports on the usage on phones within your department)

Cost and Fees

Current pricing for this service is available on our Rates page under the “Phone & Conference Services” category.

Voice Transcription

No additional cost. Please contact the Service Desk to request this feature; make sure you provide your phone extension and your WCM email address in your request.

Frequently Asked Questions

How do I log into a phone?

Can I log into another person's phone?

How do I retrieve voicemail when I am away from my desk?

Status

Good

Use this service

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment