For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

Alerts

Affected Service: Weill Business Gateway
Maintenance Window: Jan 31, 2026 (11:00pm) - Feb 1, 2026 (12:00am)
Last Updated: Friday, January 30, 2026 - 10:25am
Affected Service: Web Hosting
Maintenance Window: Jan 29, 2026 (10:06am)
Last Updated: Thursday, January 29, 2026 - 11:59am
Affected Service: Internet2
Maintenance Window: Jan 27, 2026 (1:57am) - Jan 31, 2026 (10:06am)
Last Updated: Saturday, January 31, 2026 - 10:06am
Affected Service: Microsoft Applications
Maintenance Window: Jan 22, 2026 (4:08pm) - Jan 23, 2026 (12:46am)
Last Updated: Friday, January 23, 2026 - 12:49am
Affected Service: Wireless
Maintenance Window: Jan 21, 2026 (7:03am)
Last Updated: Wednesday, January 21, 2026 - 9:00am
Affected Service: Epic (EMR)
Maintenance Window: Jan 21, 2026 (2:21am)
Last Updated: Wednesday, January 21, 2026 - 3:15am
Affected Service: Wireless
Maintenance Window: Jan 20, 2026 (2:39pm) - Jan 26, 2026 (8:40am)
Last Updated: Tuesday, January 20, 2026 - 2:41pm
Affected Service: Weill Business Gateway
Maintenance Window: Jan 17, 2026 (11:00pm) - Jan 18, 2026 (12:00am)
Last Updated: Friday, January 16, 2026 - 3:11pm
Affected Service: Managed Hosting
Maintenance Window: Jan 17, 2026 (6:00am) - Jan 17, 2026 (12:00pm)
Last Updated: Friday, January 16, 2026 - 3:07pm
Affected Service: Smartphones
Maintenance Window: Jan 14, 2026 (2:06pm) - Jan 15, 2026 (7:02am)
Last Updated: Thursday, January 15, 2026 - 7:05am

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment