For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

Alerts

Affected Service: Phones
Maintenance Window: Nov 18, 2025 (10:21am) - Nov 18, 2025 (12:32pm)
Last Updated: Tuesday, November 18, 2025 - 12:32pm
Maintenance Window: Nov 18, 2025 (8:17am) - Nov 18, 2025 (10:21am)
Last Updated: Tuesday, November 18, 2025 - 10:21am
Maintenance Window: Nov 14, 2025 (9:02am) - Nov 14, 2025 (9:21am)
Last Updated: Friday, November 14, 2025 - 9:22am
Affected Service: Wired Connectivity, Wireless
Maintenance Window: Nov 13, 2025 (11:32am) - Nov 23, 2025 (9:33am)
Last Updated: Thursday, November 13, 2025 - 11:34am
Affected Service: Weill Business Gateway
Maintenance Window: Nov 13, 2025 (11:25am) - Nov 17, 2025 (9:27am)
Last Updated: Thursday, November 13, 2025 - 11:27am
Affected Service: Wireless
Maintenance Window: Nov 19, 2025 (10:00pm) - Nov 20, 2025 (12:00am)
Last Updated: Wednesday, November 12, 2025 - 3:43pm
Affected Service: Wired Connectivity
Maintenance Window: Nov 10, 2025 (10:51am) - Nov 10, 2025 (2:09pm)
Last Updated: Monday, November 10, 2025 - 2:13pm
Affected Service: Weill Business Gateway
Maintenance Window: Nov 10, 2025 (11:25am)
Last Updated: Friday, November 14, 2025 - 11:00am
Affected Service: Web Hosting
Maintenance Window: Nov 10, 2025 (1:23pm) - Nov 10, 2025 (3:21pm)
Last Updated: Monday, November 10, 2025 - 3:23pm
Maintenance Window: Nov 7, 2025 (2:55pm) - Nov 7, 2025 (3:39pm)
Last Updated: Friday, November 7, 2025 - 4:11pm

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment