Information Technologies & Services

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File Sharing

Also known as

Also known as: 
  • File Server

ITS provides digital storage options for data files, documents, images, video and audio files, and databases available to you for your WCM research, education, and administration work related activities. Storage can be provided as stand-alone, replicated and with or without tape backup. Our goal is to provide a sustainable and scalable storage solution that meets the price and feature functionality requirements of the WCM community.

Unsure if file sharing meets your storage needs? Use our Storage Wizard to help you find the most suitable option.

What's Included

  • Stand-alone file storage
  • Access via CIFS or NFS

Features available for additional fee

  • Replication of data to remote mirror in Ithaca data center
  • Encrypted backup on site with 30 days retention and tape off site for 12-month retention

Cost and Fees

Current pricing for this service is available on our Rates page under the “Data Storage” category.

Frequently Asked Questions

Q: How do I request access to a department file share

A: To request access to a file share, authorized users can simply log onto, and click “Submit a Request.” Your request goes straight to the appropriate ITS group for fulfillment. 

*Please note: Only owners and administrators of a file share are authorized to submit a Request through myHelpdesk. If you need access to a file share, get in touch with your Department Administrator to verify who can submit a Request on your behalf.

How do we learn how to fill out a File Share Access Request? 

If you need additional support please contact ITS Training at

Q: What service can I use to store PHI?

A: Departmental file shares and SharePoint are appropriate for storing PHI. ITS is actively vetting and exploring possible cloud storage solutions for PHI and other high risk data types.

Q: How can I map my departmental file share to my computer?

A: Please follow these instructions to manually map a departmental file share to your Windows or Mac computer.



Use this service

Contact the Service Desk to request file sharing setup.

Need Help?

(212) 746-4878
Open: 7am-7pm
WCM Library Commons
1300 York Avenue
New York, NY
M-F 9am-6pm
Sat. 10am-6pm
Sun. 12pm-8pm

575 Lexington
3rd Floor
New York, NY
M-F 9am-5pm

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