Information Technologies & Services

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Students

Students are provided a user name (also known as a CWID) and password to access various services that ITS offers. Additionally, all new Physician Assistants (PA) and Medical Doctor (MD) students are given an iPad, Bluetooth keyboard and an Apple Pencil for their studies, which allows them to participate in video conferences and view recorded lectures, complete course content and access useful mobile apps. Along with a CWID and iPad, students are also provisioned with a WCM email account. The SMARTDesk can encrypt and set up students’ mobile devices to access WCM resources.

If you are a new student, please make sure you create a new password on the myAccount website, and visit the SMARTDesk for any technical assistance you may need with your new iPad.

Students can take advantage of significant discounts on personal hardware purchases, as well as software for your personal devices.

Student Connect Requests

You must send ITS a Student Device Connect Request if you need any of your electronic devices connected to our network. This includes:

  • Desktops
  • Laptops
  • Tablets
  • Smartphones
  • Gaming consoles
  • Media players

You can request a connection by visiting myHelpdesk.

Need Help?

myHelpdesk
(212) 746-4878
Monday - Friday
Open: 7am - 8pm
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
M-F
9am - 5pm
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
10022
Temporarily Closed

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