Students are provided a user name (also known as a CWID) and password to access various services that ITS offers. Additionally, all new Physician Assistants (PA) and Medical Doctor (MD) students are given an iPad, Bluetooth keyboard and an Apple Pencil for their studies, which allows them to participate in video conferences and view recorded lectures, complete course content and access useful mobile apps. Along with a CWID and iPad, students are also provisioned with a WCM email account. The SMARTDesk can encrypt and set up students’ mobile devices to access WCM resources.

If you are a new student, please make sure you create a new password on the myAccount website, and visit the SMARTDesk for any technical assistance you may need with your new iPad.

Students can take advantage of significant discounts on personal hardware purchases, as well as software for your personal devices.

Student Connect Requests

Students should use the Computer Services Order Guide in myHelpdesk to submit device connection requests to ITS. Select the Student Device Connection option in the first question about Request Type. This option eliminates all billing-related fields as students do not get charged tag fees.  

Students can tag up to five devices, but we highly recommend using the student-specific Apollo network to self-register personal devices.

Need Help?

(212) 746-4878
Open: 24/7 (Excluding holidays)
WCM Library Commons
1300 York Ave
New York, NY
9AM - 5PM
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
Temporarily Closed

IT Glossary

Type an acronym or term you would like a definition for.