Information Technologies & Services

You are here

Rates

These rates are effective July 1, 2018 for FY19. Select any section to expand it and reveal our current rates.

Standard Devices

Standard Devices

DeviceRateNew Connection, Replacement, Reconnect, Relocation
Standard Locked Desktop/Laptop$400 per year

$100 one-time fee

New connect and replacement fees are waived for pre-imaged, standard Dell models ordered through WBG via the ePlus punch out.

Standard Open Desktop/Laptop$475 per year

$100 one-time fee

New connect and replacement fees are waived for pre-imaged, standard Dell models ordered through WBG via the ePlus punch out.

Standard Printer$220 per year$100 one-time fee
Standard Tablet (with Secure Wi-Fi)$400 per year$100 one-time fee
Standard Tablet (with Email Only)FREEFREE
Personal Smartphone (with Secure Wi-Fi)FREEFREE

Research Network Devices

Research Network Devices

DeviceRateNew Connection, Replacement, Reconnect, Relocation
Desktop/Laptop$350 per yearFREE
Printer$150 per yearFREE

ITS Security-Certified Research Instrument/IoT (Internet of Things)

Certification request form will be made available in FY19. Rate for existing device will remain the same until certification request has been processed by ITS.

$150 per year + consultation ($100 per hour)FREE
IoT Devices (Internet of Things)$350 per year + consultation ($100 per hour)FREE

Non-Standard Devices

Non-Standard Devices

DeviceRateNew Connection, Replacement, Reconnect, Relocation
Non-Standard Desktop/Laptop$540 per year + consultation ($100 per hour)$150 minimum ($100 per hour after first hour)
Non-Standard Printer$220 per year + consultation ($100 per hour)$150 minimum ($100 per hour after first hour)
Non-Standard Tablet (with Secure Wi-Fi)$540 per year + consultation ($100 per hour)$150 one-time fee

ITS Security-Certified Instrument/IoT (Internet of Things) Devices

Facility, medical, and security devices, environmental sensors, access panels, etc. certified by ITS. Certification request form will be made available in FY19. Rate for existing device will remain the same until certification request has been processed by ITS.

$220 per year + consultation ($100 per hour)

$150 minimum ($100 per hour after first hour)

Initial security review and approval of model $135 per hour (only for the first device of that model type)

IoT Devices$540 per year + consultation ($100 per hour)$150 minimum ($100 per hour after first hour)

Virtual Desktops

Virtual Desktops

DeviceRateSetup Fee
Locked VDI Session$400 per year$100 one-time fee
Open VDI Session$700 per year$100 one-time fee
Each Additional 1GB RAM$10 per year
Virtual Desktop AccessoriesRateSetup Fee

Thin Client (Hardware Pass-Through)

Rate may increase if vendor fees rise.

$280 one-time fee

Optional Wireless Keyboard & Mouse

Rate may increase if vendor fees rise.

$70 one-time fee

Optional 24-inch Monitor

Rate may increase if vendor fees rise.

$200 one-time fee

Support Consultation

Support Consultation

Consultation ServiceRate
General Consultation$100 per hour

New Office/Department, Large Office Move, or Similar Projects

Please call 212-746-4848 and discuss with ITS Client Service BRM group, as special situation may apply to these project rates.

$150 per hour per tech (at hourly increments) + $150 per device connection fee

Managed Hosting

Managed Hosting

Hosting ServiceRate
Physical Servers$4,700 per year
Virtual Server (XS), 1 CPU, 4GB RAM Maximum$1,850 per year
Virtual Server (S), 2 CPU, 8GB RAM Maximum$3,700 per year
Virtual Server (M), 4 CPU, 16GB RAM Maximum$6,100 per year
Virtual Server (L), 8 CPU, 32GB RAM Maximum$8,500 per year
Virtual Server (XL), 16 CPU, 64GB RAM Maximum$15,500 per year
Server Backup Option

$300 per year for first 100GB

$120 per year for each additional 100GB

Direct Attached Block Storage

(For ITS-Hosted Servers Only)

$120 per year per 100GB
Blade Slot Fee$1,000 per year

Database Hosting

Database Hosting

Database Hosting ServiceRateSetup Fee

Small Database

MSSQL/MySQL (Up to 1GB Storage, 1 Schema)

$2,500 per year$132 per hour

Medium Database

MSSQL/MySQL (Up to 3GB Storage, Up to 5 Schema)

$5,000 per year$132 per hour

Large Database

Oracle, MSSQL (>10GB Storage, Up to 5 Schema)

Call; price varies with complexity and RAM/CPU requirements$132 per hour
Additional Database Storage of up to 10GB$1,000 per year

Data Storage

Data Storage

Data StorageRateRemote Mirror Option*

Box Personal Cloud File Sharing

(Not HIPAA/PCI Compliant)

FREE
Research File Storage$15 per year per 100GB$15 per year per 100GB
General File Storage$150 per year per 100GB$150 per year per 100GB

Encrypted Backup Option

Remote mirror and encrypted backup options are add-ons to the Research and General File Storage services; costs shown are in addition to the base price.

$120 per year per 100GB

Researcher Personal Storage

(HIPAA/PCI Compliant)

25GB free storage per person

(with approval from PI)

Direct Attached Block Storage for ITS-Hosted Server$120 per year per 100GB

Amazon Web Services

Amazon Web Services

Amazon Web ServicesRate
Self-Service Account

5% of monthly Amazon bill

AWS provides pay-as-you-go on-demand resource pricing. ITS includes a nominal surcharge for a secure institutional account with enterprise support. Usage fees are billed through ITS. Other fees, such account setup and security fees, may apply. For AWS pricing, see https://aws.amazon.com/pricing/.

Cloud Migration & Consulting ServicesCall; price varies depending on the project

RedCloud Service

RedCloud Service

Red Cloud ServiceRate
Secure Remote Archive$85 per year per TB
Secure RedCloud Compute

$400 per core year with 50GB of storage for OS & data

RedCloud Computing: a core-year is defined as 8,585 core-hours. After initial purchase is made, the hours are counted when there is actual use. 8,585 could be used all in one month or over multiple years.

Metro Ethernet Connections

Metro Ethernet Connections

Metro Ethernet ServiceRate
10MB Connection$18,000 per year
100MB Connection$30,000 per year
1000MB Connection$42,000 per year

Phone & Conference Services

Phone & Conference Services

Analog FaxRateNew Connect Fee

Analog Fax Line

Send and receive faxes

$600 per year
eFaxRateNew Connect Fee
Send (not receive) up to 100 pages per month electronicallyFREE
Send & receive faxes$600 per year
Analog/Xerox Surcharge for eFax$300 per year
Standard IP Phone$600 per year$850 one-time fee
Speaker-Only Conference Phone$600 per year$1,300 one-time fee
IP Phone Add-OnsRateNew Connect Fee
ACD Queue$120 per year$950 one-time fee
Expansion Module Upgrade$100 one-time fee

Voice Menu

Includes Auto-Attendant/IVR (i.e., "For appointment, press 1.")

$600 per year
Video ConferencingRateNew Connect Fee
Standard Video Conference Device$375 per year$100 one-time fee
Non-Standard Video Conference Device$540 per year$150 one-time fee
Zoom Conference ServiceFREE

Video Conference Rooms

Video Conference Rooms

Conference Room TypeRate

Conference Room Type A

Sophisticated conference room or lecture space with video conferencing, web conferencing, and AV integrated control system with 24/7 monitoring support

$8,000 per year

Conference Room Type B

Conference room with web conference capabilities and AV integrated control system with 24/7 monitoring support

$4,500 per year

Conference Room Type D

Conference room with presentation, web conference capabilities and 24/7 monitoring support

$3,000 per year

Conference Room Type E

Conference room or lecture space with video conferencing, web conferencing, and 24/7 monitoring support

$7,000 per year

Auditorium

Auditorium or lecture space with video conferencing, web conferencing, streaming, lecture recording, and AV integrated control system with 24/7 monitoring support

$20,000 per year

Training Room

Lecture space specifically designed to meet instructor and student needs. Usually consists of extra visual and audio aids to help participants.
$15,000 per year

Audiovisual Support Services for Events

Audiovisual Support Services for Events

Weekdays (8 am - 6 pm) for WCM DepartmentsRate

Pre-Production Planning

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

$50 per event

Setup

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

30 minutes standard setup included at no additional charge
Technical Support$105 per hour per technician
Off Hours & Weekends for WCM DepartmentsRate

Pre-Production Planning

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

$100 per event

Setup

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

$100 per event
Technical Support $125 per hour per technician
All Hours for Non-WCM CustomersRate

Pre-Production Planning

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

$200 per event

Setup

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

$100 per event
Technical Support$175 per hour per technician
Technology Services, All CustomersRate
Event Guest Wi-Fi Service

$5 per attendee

Minimum charge is 100 attendees in Uris, C200, A250, A950, or combined WGC ABC rooms; minimum is 20 attendees in all other spaces. Recurring internal events and Grand Rounds are $75 per event.

Point-to-Point Video ConferencingAdditional setup charges apply
Audio ConferencingAdditional setup charges apply
Other Technology NeedsAdditional setup charges apply

Security Services

Security Services

Security ServicesRate
Security, Change Monitoring & Alerting for Departmental Servers/Applications with Sensitive Data$1,550 per year
Departmental/Divisional Sensitive Data Report$1,050 per report
ITS Security Consultation, Assessment$135 per hour
ITS Security Consultation with External Vendor$250 per hour

Project Management

Project Management

Project Management ServicesRate

Project Discovery

Includes up to 25 hours of research and analysis

FREE
Project Management Fee$135 per hour

Application Development & Analytics

Application Development & Analytics

Application Development ServicesRate
Application Development Project Work$115 per hour

SharePoint Hosting: Basic

Includes 5GB of storage, 2GB of OneDrive for Business storage, 2 hours of site design, 5 hours of Tier 2 phone/remote support, web training, and daily backups

$1,500 per year

SharePoint Hosting: Advanced

Includes customization greater than Basic

$115 per hour

Web & Design Services

Web & Design Services

Web Hosting Rate

Research Lab Web Hosting

For qualifying lab websites hosted via WCM Drupal for Labs. Up to 10,000 monthly pageviews, 5GB of storage, automated backups, and CMS access for site managers.

FREE

Lite

Includes static HTML site on legacy web server, or pages inclusive in weill.cornell.edu or weillcornell.org

FREE

Small Web Hosting

Includes Drupal hosting, up to 10,000 monthly pageviews, 5GB of storage, caching, automated backups, and CMS access for site manager

$370 per year

Medium Web Hosting

Includes Drupal hosting, up to 100,000 monthly pageviews, 20GB of storage, caching, automated backups, CMS access for site manager, and optional developmental access

$1,125 per year

Large Web Hosting

Includes Drupal hosting, up to 500,000 monthly pageviews, 30GB of storage, caching, automated backups, CMS access for site manager, and optional developmental access

$4,500 per year

Institutional domain name registration and management

x.weill.cornell.edu or x.weillcornell.org

FREE

Fully-qualified domain name registration and management

x.com or y.org

$200 for 5-year registration
SSL CertificateFREE
Web MaintenanceRate
Ticket Work$105 per hour
Web Project ServicesRate

Web Project Work

Includes design, production, or development work

$115 per hour

Outsourced RFP Fee

Includes RFP creationand team involvement over life or project; maximum of 50 hours of resource time

$5,250 one-time fee
Additional resource hours on RFP projects$130 per hour

Photography

Photography

PhotographyRate

Photo Retouching & Composite Layout

Retouching, layout, text in composite/group photos, figures for publication

$80 per hour

Photo

Office, lab, event, annual report, publication, website photos

$200 per hour
Patient Photography$100 per hour + $5 each for photo print for court or chart
Studio PhotosRate
Small objects, models, needles, brochures, etc.$100 per hour
Faculty or Staff Headshots$100 per session
Residents for Departmental Composite$40 per shot

Passport/Visa

Includes six 2x2 photos

$15 per shot
Group ShotsRate
Small groups (fewer than 25 people)$200 per shot
Large groups$400 per shot

Need Help?

myHelpdesk
(212) 746-4878
Monday-Friday
Open: 7am-7pm
SMARTDesk
WCM Library Commons
1300 York Avenue
New York, NY
M-F 9am-6pm
Sat. 10am-6pm
Sun. 12pm-8pm

575 Lexington
3rd Floor
New York, NY
M-F 9am-5pm

IT Glossary

Type an acronym or term you would like a definition for.