Audiovisual Support Services for Events
Audiovisual Support Services for Events
| Weekdays (8 am - 6 pm) for WCM Departments | Rate |
|---|---|
Pre-Production Planning Additional planning and setup charges may apply for technology services and will be based on technician support rate. | $50 per event |
Setup Additional planning and setup charges may apply for technology services and will be based on technician support rate. | 30 minutes standard setup included at no additional charge |
| Technical Support | $105 per hour per technician |
| Off Hours & Weekends for WCM Departments | |
Pre-Production Planning Additional planning and setup charges may apply for technology services and will be based on technician support rate. | $100 per event |
Setup Additional planning and setup charges may apply for technology services and will be based on technician support rate. | $100 per event |
| Technical Support | $125 per hour per technician |
| All Hours for Non-WCM Customers | |
Pre-Production Planning Additional planning and setup charges may apply for technology services and will be based on technician support rate. | $200 per event |
Setup Additional planning and setup charges may apply for technology services and will be based on technician support rate. | $100 per event |
| Technical Support | $175 per hour per technician |
| Technology Services, All Customers | |
| Event Guest Wi-Fi Service | $5 per attendee Minimum charge is 100 attendees in Uris, C200, A250, A950, or combined WGC ABC rooms; minimum is 20 attendees in all other spaces. Recurring internal events and Grand Rounds are $75 per event. |
| Point-to-Point Video Conferencing | Additional setup charges apply |
| Audio Conferencing | Additional setup charges apply |
| Other Technology Needs | Additional setup charges apply |
Branch Office Connection Services
Branch Office Connection Services
| Branch Office Connection Service | Rate |
|---|---|
| 10MB Connection | $18,500 per year |
| 100MB Connection | $30,750 per year |
| 1000MB Connection | $43,000 per year |
Cloud Services
Cloud Services
| Cloud Services | Rate |
|---|---|
| Cloud Self-Service Accounts | Cloud Provider usage cost, plus an ITS 5% service charge Note that self-service cloud accounts do not include technical support from ITS. Should you require assistance from ITS, we can do so at our hourly consultation rate. |
| Cloud Managed Hosting | Cloud Provider usage cost, plus an ITS 45% service charge |
| Cloud Engineering Consultation/Assistance | $150 per hour |
Data Core
Data Core
| Monthly Base Service (for Shared, On-Premise computing environment) | Rate |
|---|---|
| 1st User (PI or Instructor) | $275 |
| 2nd User | $210 |
| 3rd User | $150 |
| 4th User | $95 |
| 5th User | $40 |
| Additional or Classroom Users | $20 |
| Monthly Storage Storage rates will be directly billed to your Data Core project account | Rate |
| Primary and offsite replication, per 100 GB | $1.25 |
| Versioned backup, per 100 GB | $10.00 |
| Direct server-attached storage, per 100 GB | $9.17 |
| Optional Database | Rate |
| Setup fee | $500 |
| Monthly DB hosting rate per 2 CPU | $220 |
| For customized computing and storage needs, including Cloud hosting and GPU computation, to accommodate PHI, email the Data Core team directly at dcore-ticket@med.cornell.edu | |
| View FY26 Data Core Rates |
Data Storage
Data Storage
| Data Storage | Rate | Remote Mirror Option* |
|---|---|---|
Box Personal Cloud File Sharing (Not HIPAA/PCI Compliant) | FREE | |
| Research File Storage | $15 per year per 100GB | $15 per year per 100GB |
| General File Storage | $135 per year per 100GB | $150 per year per 100GB |
File Storage Data Protection Add-on (Backups) Data Protection is an add-on to the Research and General File Storage services; costs shown are in addition to the base price. | $120 per year per 100GB | |
Researcher Personal Storage (HIPAA/PCI Compliant) | 25GB free storage per person (with approval from PI) | |
Remote Mirror Option (Legacy Service) Deprecated service only available for existing research file shares only | $15 per year per 100 GB | |
HPC Scratch Storage | $100/TB/year | |
HPC Mid-Tier Storage | $35/TB/yr |
Database Hosting
Database Hosting
| Database Hosting Service | Rate | Setup Fee |
|---|---|---|
Small Database MSSQL (Up to 1GB storage) | $2,500 per year | $150 per hour |
Medium Database MSSQL (Up to 3GB Storage) | $5,150 per year | $150 per hour |
Large Database Oracle, MSSQL (>10GB Storage) | Call; price varies with complexity and RAM/CPU requirements | $150 per hour |
| Additional Database Storage of up to 10GB | $1,000 per year | |
| Database Administrator Consultation/Assistance | $150 per hour |
Devices: Non-Standard
Devices: Non-Standard
| Device | Rate | New Connection, Reconnect, Relocation |
|---|---|---|
| Non-Standard Open Desktop/Laptop | $613 per year | $150 minimum ($100 per hour after first hour) |
| Non-Standard Locked Desktop/Laptop | $603 per year | $150 minimum ($100 per hour after first hour) |
| Non-Standard Printer | $237 per year | $150 minimum ($100 per hour after first hour) |
| Non-Standard Tablet (with Secure Wi-Fi) | $613 per year + consultation ($100 per hour) | $150 one-time fee |
ITS Security-Certified Instrument/IoT (Internet of Things) Devices Facility, medical, and security devices, environmental sensors, access panels, etc. | $239 per year + consultation ($100 per hour) | $150 minimum ($100 per hour after first hour) Initial security review and approval of model $135 per hour (only for the first device of that model type) |
| IoT Devices | $613 per year + consultation ($100 per hour) | $150 minimum ($100 per hour after first hour) |
| Legacy Operating System Devices (e.g. Windows 7) | $1,097 per year | $150 minimum ($100 per hour after first hour) |
Devices: Research Network
Devices: Research Network
| Evergreen Devices | Annual Hardware Rate | Annual Support Rate |
|---|---|---|
| Dell Latitude 7400 Series Dell Latitude 7430 Dell Latitude 7440 Lenovo ThinkPad X1 Carbon Gen 10/11/12, 14" 32GB RAM Lenovo ThinkPad X1 Carbon Gen 11, 14" 16GB RAM Lenovo ThinkPad X1 Carbon Gen 12, 14" 16GB RAM | $300 $360 $504 $444 $468 | |
| MacBook Air 13" M1 MacBook Air 13" M2 | $384 $480 | $371 No Connection Fees |
| MacBook Pro 14" M1 MacBook Pro 14" M2/M3/M4 | $684 $720 | |
*The cost for a replacement charger will be charged to the department. | ||
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Devices | Rate | New Connection, Reconnect, Relocation |
| Desktop/Laptop | $371 per year | FREE |
| Printer | $160 per year | FREE |
ITS Security-Certified Research Instrument/IoT (Internet of Things) | $371 per year + consultation ($100 per hour) | FREE |
Devices: Standard
Devices: Standard
| Evergreen Devices | Annual Hardware Rate | Annual Support Rate |
|---|---|---|
| Dell Latitude 7400/7410/7420 Dell Latitude 7430/7440 Lenovo ThinkPad X1 Carbon Gen 10/11/12, 14" 32GB RAM Lenovo ThinkPad X1 Carbon Gen 11, 14" 16GB RAM Lenovo ThinkPad X1 Carbon Gen 12, 14" 16GB RAM | $300 $360 $504 $444 $468 | $443 (Locked Device) $546 (Open Device) $371 (Research Device) No Connection Fees |
| MacBook Air 13" M1 MacBook Air 13" M2 MacBook Air 13" M3 | $384 $480 $420 | $546 (Open Device) $371 (Research Device) No Connection Fees |
| MacBook Pro 14" M1 MacBook Pro 14" M2/M3/M4 | $684 $720 | $546 (Open Device) $371 (Research Device) No Connection Fees |
*The cost for a replacement charger will be charged to the department. | ||
Devices | Rate | New Connection, Reconnect, Relocation |
| Standard Locked Desktop/Laptop | $443 per year | $100 one-time fee New connect fees are waived for standard Lenovo models. |
| Standard Open Desktop/Laptop | $546 per year | $100 one-time fee New connect fees are waived for standard Lenovo models. |
| Standard Printer | $237 per year | $100 one-time fee |
| Standard Tablet (with Secure Wi-Fi) | $443 per year | $100 one-time fee |
| Standard Tablet (with Email Only) | FREE | FREE |
Managed Hosting
Managed Hosting
| Hosting Service | Rate | Setup Fee |
|---|---|---|
| Physical Servers | $4,700 per year *Cost of hosting only. Server Hardware additional. | $150 per hour |
| Virtual Server (XS), 1 CPU, 4GB RAM Maximum | $1,850 per year | $150 per hour |
| Virtual Server (S), 2 CPU, 8GB RAM Maximum | $3,700 per year | $150 per hour |
| Virtual Server (M), 4 CPU, 16GB RAM Maximum | $6,100 per year | $150 per hour |
| Virtual Server (L), 8 CPU, 32GB RAM Maximum | $8,500 per year | $150 per hour |
| Virtual Server (XL), 16 CPU, 64GB RAM Maximum | $15,500 per year | $150 per hour |
| Virtual Server (XXL), 32 CPU, 128GB RAM Maximum | $20,799 per year | $150 per hour |
| Direct Attached Block Storage for ITS-Hosted Server | $110 per year per 100GB | |
| Server Backup Option | $120 per year per 100GB | |
| Blade Slot Fee | $1,000 per year | |
| Infrastructure Engineering Consultation/Assistance | $150 per hour |
Panopto Video Streaming
Panopto Video Streaming
| Service | Rate |
|---|---|
| Video streaming for student education | FREE |
| Video streaming for all other events | Call; price varies based on complexity and usage |
Phone & Conference Services
Phone & Conference Services
| Analog Fax | Rate | New Connect Fee |
|---|---|---|
Analog Fax Line Send and receive faxes | $565 per year | |
| eFax | ||
| Send (not receive) up to 100 pages per month electronically | FREE | |
| Send & receive faxes | $580 per year | |
| Phone Service | ||
| Desk Phone with Number | $504 per year | $50 one-time fee |
| Speaker-Only Conference Phone | $504 per year | $1,300 one-time fee |
| Microsoft Teams Voice | $420 per year | $50 one-time fee |
| Microsoft Teams Voice with Desk Phone (Bundle) | $480 per year | $50 one-time fee |
| Add-Ons | ||
| Desk Phone for Microsoft Teams Voice | $60 per year | $50 one-time fee |
| ACD Queue | $420 per year | $950 one-time fee |
| Expansion Module Upgrade | $100 one-time fee | |
Voice Menu Includes Auto-Attendant/IVR (i.e., "For appointment, press 1.") | $540 per year | |
| Virtual Phone Number | $120 per year | |
| Video Conferencing | ||
| Video Conference Device | $365 per year | $100 one-time fee |
| Zoom Conference Service | FREE |
Project Management
Project Management
| Project Management Services | Rate |
|---|---|
Project Discovery Includes up to 25 hours of research and analysis | FREE |
| Project Management Fee | $135 per hour |
Security Services
Security Services
| Security Services | Rate |
|---|---|
| Security, Change Monitoring & Alerting for Departmental Servers/Applications with Sensitive Data | $1,550 per year |
| ITS Security Risk Assessment | $1,050 per report |
| ITS Security Consultation, Assessment | $135 per hour |
| ITS Security Consultation with External Vendor | $250 per hour |
| Tap and Go User License | $50 per user, annually |
| Duo Token | $25, one-time fee |
Software Development Services
Software Development Services
| Application Development Services | Rate |
|---|---|
| Application Development Project Work | $120 per hour |
SharePoint Hosting: Basic Includes 5GB of storage, 2GB of OneDrive for Business storage, 2 hours of site design, 5 hours of Tier 2 phone/remote support, web training, and daily backups | $1,500 per year |
SharePoint Hosting: Advanced Includes customization greater than Basic | $120 per hour |
Software Licenses
Software Licenses
| Software | Rate |
|---|---|
| Desktop Backup & Security (CrashPlan) | $50 per year. Self-service for up to 4 devices per user; support and installation charged at consult rates |
| Microsoft Project Professional | $75 per year per license |
| Microsoft Project Premium | $123 per year per license |
| Microsoft Visio Professional | $38.05 per year per license |
| Remote Apps | $120 per year per license |
| Scientific Software | See rates on our Scientific Software page. |
Support Consultation
Support Consultation
| Consultation Service | Rate |
|---|---|
| Computer Services Consultation | $100 per hour |
New Office/Department, Large Office Move, or Similar Projects Please call 212-746-4848 and discuss with ITS Client Service BRM group, as special situation may apply to these project rates. | $150 per hour per tech (at hourly increments) + $150 per device connection fee |
Video Conference Rooms & Digital Signage
Video Conference Rooms & Digital Signage
| Conference Room Type | Rate |
|---|---|
Conference Room Type A Sophisticated conference room or lecture space with video conferencing, web conferencing, and AV integrated control system with 24/7 monitoring support | $8,000 per year |
Conference Room Type B Conference room with web conference capabilities and AV integrated control system with 24/7 monitoring support | $4,500 per year |
Conference Room Type D Conference room with presentation, web conference capabilities and 24/7 monitoring support | $3,000 per year |
Conference Room Type E Conference room or lecture space with video conferencing, web conferencing, and 24/7 monitoring support | $7,000 per year |
Auditorium Auditorium or lecture space with video conferencing, web conferencing, streaming, lecture recording, and AV integrated control system with 24/7 monitoring support | $20,000 per year |
Training Room Lecture space specifically designed to meet instructor and student needs. Usually consists of extra visual and audio aids to help participants. | $15,000 per year |
| Digital Signage AppSpace Display | $550 per year This service also requires a one-time connect cost of $125 and $400 for a physical player, plus the cost of the television display/installation (varies based on size) |
WCM Here Event Setup
WCM Here Event Setup
| WCM Here Service | Rate |
|---|---|
| Centralized ESO-Managed Conference Spaces |
|
| Private Departmental Conference Rooms | $1,000 per year Enable service in departmental conference rooms, unlimited usage |
Web & Design Services
Web & Design Services
| Web Hosting | Rate |
|---|---|
Research Lab Web Hosting Qualifying lab websites hosted via WCM Drupal for Labs. Up to 25,000 monthly pageviews, 5GB of storage, automated backups, and CMS access for site managers. | FREE |
Lite Includes static HTML site on legacy web server, or pages inclusive in weill.cornell.edu or weillcornell.org | FREE |
Small Web Hosting Includes Drupal hosting, up to 125,000 monthly pageviews, 20GB of storage, caching, automated backups, and CMS access for site manager. | $400 per year |
Medium Web Hosting Includes Drupal hosting, up to 125,000 monthly pageviews, 30GB of storage, caching, automated backups, and CMS access for site manager. | $1,250 per year |
Large Web Hosting Includes Drupal hosting, up to 250,000 monthly pageviews, 50GB of storage, caching, automated backups, and CMS access for site manager. | $5,000 per year |
Institutional domain name registration and management x.weill.cornell.edu or x.weillcornell.org | FREE |
Fully-qualified domain name registration and management x.com or y.org | $200 for 5-year registration |
| SSL Certificate | FREE |
| Web Maintenance | Rate |
| Web Support | $120 per hour |
| Web Project Services | Rate |
Web Project Work Includes design, production, or development work | $115 per hour |
Outsourced RFP Fee Includes RFP creation and team involvement over life or project; maximum of 50 hours of resource time | $5,250 one-time fee |
| Additional resource hours on RFP projects | $130 per hour |