Audiovisual Support Services for Events
Audiovisual Support Services for Events
| Weekdays (8 am - 6 pm) for WCM Departments | Rate |
|---|---|
Pre-Production Planning Additional planning and setup charges may apply for technology services and will be based on technician support rate. | $52 per event |
Setup Additional planning and setup charges may apply for technology services and will be based on technician support rate. | 30 minutes standard setup included at no additional charge |
| Technical Support | $108 per hour per technician |
| Off Hours & Weekends for WCM Departments | |
Pre-Production Planning Additional planning and setup charges may apply for technology services and will be based on technician support rate. | $103 per event |
Setup Additional planning and setup charges may apply for technology services and will be based on technician support rate. | $103 per event |
| Technical Support | $129 per hour per technician |
| All Hours for Non-WCM Customers | |
Pre-Production Planning Additional planning and setup charges may apply for technology services and will be based on technician support rate. | $206 per event |
Setup Additional planning and setup charges may apply for technology services and will be based on technician support rate. | $103 per event |
| Technical Support | $180 per hour per technician |
| Technology Services, All Customers | |
| Event Guest Wi-Fi Service | $5 per attendee Minimum charge is 100 attendees in Uris, C200, A250, A950, or combined WGC ABC rooms; minimum is 20 attendees in all other spaces. Recurring internal events and Grand Rounds are $75 per event. |
| Point-to-Point Video Conferencing | Additional setup charges apply |
| Audio Conferencing | Additional setup charges apply |
| Other Technology Needs | Additional setup charges apply |
Branch Office Connection Services
Branch Office Connection Services
| Branch Office Connection Service | Rate |
|---|---|
| 10MB Connection | $19,055 per year |
| 100MB Connection | $31,673 per year |
| 1000MB Connection | $44,290 per year |
Cloud Services
Cloud Services
| Cloud Services | Rate |
|---|---|
| Cloud for Co-Managed Solutions | Cloud Provider usage cost, plus an ITS 5.15% service charge |
| Cloud Managed Hosting | Cloud Provider usage cost, plus an ITS 40% service charge |
| Cloud for Standard Solutions on Demand (SSOD) | Cloud Provider usage cost, plus an ITS 25% service charge |
| Cloud Engineering Consultation/Assistance | $150 per hour |
Data Core
Data Core
| Monthly Base Service | Rate |
|---|---|
| Shared, On-Premise Windows computing environment | |
| 1st User (PI or Instructor) | $360 |
| 2nd User | $275 |
| 3rd User | $195 |
| 4th User | $125 |
| 5th User | $50 |
| Additional or Classroom Users | $25 |
| AWS Computing environment (staffing costs ONLY) AWS Compute and storage resources are additional and directly billed. | |
| 1st User (PI or Instructor) | $240 |
| 2nd User | $180 |
| 3rd User | $130 |
| 4th User | $85 |
| 5th User | $35 |
| Additional or Classroom Users | $25 |
| Shared on-prem GPU Computing environment (staffing costs ONLY) Please inquire about technical specifications for these rates. Higher on-premise performance GPU computing is available on a reservation basis, and additional cost. | |
| 1st User (PI or Instructor) | $195 |
| 2nd User | $15 |
| 3rd User | $15 |
| 4th User | $15 |
| 5th User | $15 |
| Additional or Classroom Users | $15 |
| View the Data Storage rates section for more details on storage options and costs. | |
| For customized computing and storage needs, including Cloud hosting and GPU computation, to accommodate PHI, email the Data Core team directly at dcore-ticket@med.cornell.edu |
Data Storage
Data Storage
| Data Storage | Rate |
|---|---|
Box Personal Cloud File Sharing (Not HIPAA/PCI Compliant) | FREE |
| Research File Storage | $15.45 per year per 100GB |
| General File Storage | $139 per year per 100GB |
File Storage Data Protection Add-on (Backups) Data Protection is an add-on to the Research and General File Storage services; costs shown are in addition to the base price. | $124 per year per 100GB |
Researcher Personal Storage (HIPAA/PCI Compliant) | 25GB free storage per person (with approval from PI) |
Remote Mirror Option (Legacy Service) Deprecated service only available for existing research file shares only | $15.45 per year per 100 GB |
Database Hosting
Database Hosting
| Database Hosting Service | Rate | Setup Fee |
|---|---|---|
Small Database MSSQL (Up to 1GB storage) | $2,575 per year | $150 per hour |
Medium Database MSSQL (Up to 3GB Storage) | $5,305 per year | $150 per hour |
Large Database Oracle, MSSQL (>10GB Storage) | Call; price varies with complexity and RAM/CPU requirements | $150 per hour |
| Additional Database Storage of up to 10GB | $1,030 per year | |
| MSSQL Standard License | $306.39 per 2 cores per year | |
| MSSQL Enterprise License | $1,174.96 per 2 cores per year | |
| Database Administrator Consultation/Assistance | $150 per hour |
Devices: Non-Standard
Devices: Non-Standard
| Device | Rate | New Connection, Reconnect, Relocation |
|---|---|---|
| Non-Standard Open Desktop/Laptop | $631 per year | $150 minimum ($100 per hour after first hour) |
| Non-Standard Locked Desktop/Laptop | $621 per year | $150 minimum ($100 per hour after first hour) |
| Non-Standard Printer | $244 per year | $150 minimum ($100 per hour after first hour) |
| Non-Standard Tablet (with Secure Wi-Fi) | $631 per year + consultation ($100 per hour) | $100 one-time fee |
ITS Security-Certified Instrument/IoT (Internet of Things) Devices Facility, medical, and security devices, environmental sensors, access panels, etc. | $246 per year + consultation ($100 per hour) | $150 minimum ($100 per hour after first hour) Initial security review and approval of model $135 per hour (only for the first device of that model type) |
| IoT Devices (Non-Certified) | $631 per year + consultation ($100 per hour) | $150 minimum ($100 per hour after first hour) |
| Legacy Operating System Devices (e.g. Windows 7) | $1,130 per year | $150 minimum ($100 per hour after first hour) |
Devices: Research Network
Devices: Research Network
| Evergreen Devices | Annual Hardware Rate | Annual Support Rate |
|---|---|---|
| Dell Latitude 7400/7410/7420 Dell Latitude 7430/7440 Lenovo ThinkPad X1 Carbon Gen 10/11/12, 14" 32GB RAM Lenovo ThinkPad X1 Carbon Gen 11, 14" 16GB RAM Lenovo ThinkPad X1 Carbon Gen 12, 14" 16GB RAM | $300 $360 $504 $444 $468 | |
| MacBook Air 13" M1 MacBook Air 13" M2 MacBook Air 13" M3 | $384 $480 $420 | $382 No Connection Fees |
| MacBook Pro 14" M1 MacBook Pro 14" M2/M3/M4 | $684 $720 | |
The cost for a replacement charger will be charged to the department. | ||
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Devices | Rate | New Connection, Reconnect, Relocation |
| Desktop/Laptop | $382 per year | FREE |
| Printer | $165 per year | FREE |
ITS Security-Certified Research Instrument/IoT (Internet of Things) | $382 per year + consultation ($100 per hour) | FREE |
Devices: Standard
Devices: Standard
| Evergreen Devices | Annual Hardware Rate | Annual Support Rate |
|---|---|---|
| Dell Latitude 7400/7410/7420 Dell Latitude 7430/7440 Lenovo ThinkPad X1 Carbon Gen 10/11/12, 14" 32GB RAM Lenovo ThinkPad X1 Carbon Gen 11, 14" 16GB RAM Lenovo ThinkPad X1 Carbon Gen 12, 14" 16GB RAM | $300 $360 $504 $444 $468 | $456 (Locked Device) $562 (Open Device) $382 (Research Device) No connection fees. Monthly device and tag fee charged separately. |
| MacBook Air 13" M1 MacBook Air 13" M2 MacBook Air 13" M3 MacBook Air 13" M4 | $384 $480 $420 $360 | $562 (Open Device) $382 (Research Device) No connection fees. Monthly device and tag fee charged separately. |
| MacBook Pro 14" M1 MacBook Pro 14" M2/M3/M4 | $684 $720 | $562 (Open Device) $382 (Research Device) No connection fees. Monthly device and tag fee charged separately. |
The cost for a replacement charger will be charged to the department. | ||
Devices | Rate | New Connection, Reconnect, Relocation |
| Standard Locked Desktop/Laptop | $456 per year | $100 one-time fee New connect fees are waived for standard Dell models. |
| Standard Open Desktop/Laptop | $562 per year | $100 one-time fee New connect fees are waived for standard Dell models. |
| Standard Printer | $244 per year | $100 one-time fee |
| Standard Tablet (with Secure Wi-Fi) | $456 per year | $100 one-time fee |
| Standard Tablet (with Email Only) | FREE | FREE |
Managed Hosting
Managed Hosting
| Hosting Service | Rate | Setup Fee |
|---|---|---|
| Physical Servers | $4,841 per year *Cost of hosting only. Server Hardware additional. | $150 per hour |
| Virtual Server (XS), 1 CPU, 4GB RAM Maximum | $1,906 per year | $150 per hour |
| Virtual Server (S), 2 CPU, 8GB RAM Maximum | $3,811 per year | $150 per hour |
| Virtual Server (M), 4 CPU, 16GB RAM Maximum | $6,283 per year | $150 per hour |
| Virtual Server (L), 8 CPU, 32GB RAM Maximum | $8,755 per year | $150 per hour |
| Virtual Server (XL), 16 CPU, 64GB RAM Maximum | $15,965 per year | $150 per hour |
| Virtual Server (XXL), 32 CPU, 128GB RAM Maximum | $21,423 per year | $150 per hour |
| Direct Attached Block Storage for ITS-Hosted Server | $113 per year per 100GB | |
| Server Backup Option | $124 per year per 100GB | |
| Blade Slot Fee | $1,030 per year | |
| Infrastructure Engineering Consultation/Assistance | $150 per hour |
Panopto Video Streaming
Panopto Video Streaming
| Service | Rate |
|---|---|
| Video streaming for student education | FREE |
| Video streaming for all other events | Call; price varies based on complexity and usage |
Phone & Conference Services
Phone & Conference Services
| Analog Fax | Rate | New Connect Fee |
|---|---|---|
Analog Fax Line Send and receive faxes | $582 per year | |
| eFax | ||
| Send (not receive) up to 100 pages per month electronically | FREE | |
| Send & receive faxes | $597 per year | |
| Phone Service | ||
| Desk Phone with Number | $519 per year | $50 one-time fee |
| Speaker-Only Conference Phone | $519 per year | $1,300 one-time fee |
| Microsoft Teams Voice | $433 per year | $50 one-time fee |
| Microsoft Teams Voice with Desk Phone (Bundle) | $495 per year | $50 one-time fee |
| Add-Ons | ||
| Desk Phone for Microsoft Teams Voice | $62 per year | $50 one-time fee |
| ACD Queue | $433 per year | $950 one-time fee |
| Expansion Module Upgrade | $100 one-time fee | |
Voice Menu Includes Auto-Attendant/IVR (i.e., "For appointment, press 1.") | $556 per year | |
| Virtual Phone Number | $124 per year | |
| Video Conferencing | ||
| Video Conference Device | $376 per year | $100 one-time fee |
| Zoom Conference Service | FREE |
Project Management
Project Management
| Project Management Services | Rate |
|---|---|
Project Discovery Includes up to 25 hours of research and analysis | FREE |
| Project Management Fee | $135 per hour |
Security Services
Security Services
| Security Services | Rate |
|---|---|
| Security, Change Monitoring & Alerting for Departmental Servers/Applications with Sensitive Data | $1,597 per year |
| ITS Security Risk Assessment | $1,082 per report |
| ITS Security Consultation, Assessment | $135 per hour |
| ITS Security Consultation with External Vendor | $250 per hour |
| Tap and Go User License | $52 per user, annually |
| Duo Token | $25, one-time fee |
Software Development Services
Software Development Services
| Application Development Services | Rate |
|---|---|
| Application Development Project Work | $120 per hour |
SharePoint Hosting: Basic Includes 5GB of storage, 2GB of OneDrive for Business storage, 2 hours of site design, 5 hours of Tier 2 phone/remote support, web training, and daily backups | $1,545 per year |
SharePoint Hosting: Advanced Includes customization greater than Basic | $120 per hour |
Software Licenses
Software Licenses
| Software | Rate |
|---|---|
| Desktop Backup & Security (CrashPlan) | $50 per year. Self-service for up to 4 devices per user; support and installation charged at consult rates |
| Microsoft Project Professional | $77 per year per license |
| Microsoft Project Premium | $127 per year per license |
| Microsoft Visio Professional | $39 per year per license |
| Remote Apps | $124 per year per license |
| Scientific Software | See rates on our Scientific Software page. |
Support Consultation
Support Consultation
| Consultation Service | Rate |
|---|---|
| Hardware Services Consultation | $100 per hour |
| Data Services Consultation | $100 per hour |
New Office/Department, Large Office Move, or Similar Projects Please call 212-746-4848 and discuss with ITS Client Service BRM group, as special situation may apply to these project rates. | $150 per hour per tech (at hourly increments) + $150 per device connection fee |
Video Conference Rooms & Digital Signage
Video Conference Rooms & Digital Signage
| Conference Room Type | Rate |
|---|---|
Conference Room Type A Sophisticated conference room or lecture space with video conferencing, web conferencing, and AV integrated control system with 24/7 monitoring support | $8,240 per year |
Conference Room Type B Conference room with web conference capabilities and AV integrated control system with 24/7 monitoring support | $4,635 per year |
Conference Room Type D Conference room with presentation, web conference capabilities and 24/7 monitoring support | $3,090 per year |
Conference Room Type E Conference room or lecture space with video conferencing, web conferencing, and 24/7 monitoring support | $7,210 per year |
Auditorium Auditorium or lecture space with video conferencing, web conferencing, streaming, lecture recording, and AV integrated control system with 24/7 monitoring support | $20,600 per year |
Training Room Lecture space specifically designed to meet instructor and student needs. Usually consists of extra visual and audio aids to help participants. | $15,450 per year |
| Digital Signage AppSpace Display | $567 per year This service also requires a one-time connect cost of $125 and $400 for a physical player, plus the cost of the television display/installation (varies based on size) |
WCM Here Event Setup
WCM Here Event Setup
| WCM Here Service | Rate |
|---|---|
| Centralized ESO-Managed Conference Spaces |
|
| Private Departmental Conference Rooms | $1,000 per year Enable service in departmental conference rooms, unlimited usage |
Web & Design Services
Web & Design Services
| Web Hosting | Rate |
|---|---|
Research Lab Web Hosting Qualifying lab websites hosted via WCM Drupal for Labs. Up to 25,000 monthly pageviews, 5GB of storage, automated backups, and CMS access for site managers. | FREE |
Lite Includes static HTML site on legacy web server, or pages inclusive in weill.cornell.edu or weillcornell.org | FREE |
Small Web Hosting Includes Drupal hosting, up to 125,000 monthly pageviews, 20GB of storage, caching, automated backups, and CMS access for site manager. | $412 per year |
Medium Web Hosting Includes Drupal hosting, up to 125,000 monthly pageviews, 30GB of storage, caching, automated backups, and CMS access for site manager. | $1,288 per year |
Large Web Hosting Includes Drupal hosting, up to 250,000 monthly pageviews, 50GB of storage, caching, automated backups, and CMS access for site manager. | $5,150 per year |
Institutional domain name registration and management x.weill.cornell.edu or x.weillcornell.org | FREE |
Fully-qualified domain name registration and management x.com or y.org | $200 for 5-year registration |
| SSL Certificate | FREE |
| Web Maintenance | Rate |
| Web Support | $124 per hour |
| Web Project Services | Rate |
Web Project Work Includes design, production, or development work | $115 per hour |
Outsourced RFP Fee Includes RFP creation and team involvement over life or project; maximum of 50 hours of resource time | $5,250 one-time fee |
| Additional resource hours on RFP projects | $130 per hour |