Rates

These rates are effective July 1, 2025 for FY26. Select any section to expand it and reveal our current rates.

 

Last updated date

July 15, 2025 - 11:51am

Audiovisual Support Services for Events

Audiovisual Support Services for Events

Weekdays (8 am - 6 pm) for WCM DepartmentsRate

Pre-Production Planning

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

$52 per event

Setup

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

30 minutes standard setup included at no additional charge
Technical Support$108 per hour per technician
Off Hours & Weekends for WCM Departments

Pre-Production Planning

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

$103 per event

Setup

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

$103 per event
Technical Support $129 per hour per technician
All Hours for Non-WCM Customers

Pre-Production Planning

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

$206 per event

Setup

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

$103 per event
Technical Support$180 per hour per technician
Technology Services, All Customers
Event Guest Wi-Fi Service

$5 per attendee

Minimum charge is 100 attendees in Uris, C200, A250, A950, or combined WGC ABC rooms; minimum is 20 attendees in all other spaces. Recurring internal events and Grand Rounds are $75 per event.

Point-to-Point Video ConferencingAdditional setup charges apply
Audio ConferencingAdditional setup charges apply
Other Technology NeedsAdditional setup charges apply

Branch Office Connection Services

Branch Office Connection Services

Branch Office Connection ServiceRate
10MB Connection$19,055 per year
100MB Connection$31,673 per year
1000MB Connection$44,290 per year

Cloud Services

Cloud Services

Cloud ServicesRate
Cloud for Co-Managed Solutions Cloud Provider usage cost, plus an ITS 5.15% service charge
Cloud Managed HostingCloud Provider usage cost, plus an ITS 40% service charge
Cloud for Standard Solutions on Demand (SSOD) Cloud Provider usage cost, plus an ITS 25% service charge
Cloud Engineering Consultation/Assistance$150 per hour

Data Core

Data Core

Monthly Base Service Rate
Shared, On-Premise Windows computing environment
1st User (PI or Instructor)$360
2nd User$275
3rd User$195
4th User$125
5th User$50
Additional or Classroom Users$25
AWS Computing environment (staffing costs ONLY)
AWS Compute and storage resources are additional and directly billed.
1st User (PI or Instructor)$240
2nd User$180
3rd User$130
4th User$85
5th User$35
Additional or Classroom Users$25
Shared on-prem GPU Computing environment (staffing costs ONLY)
Please inquire about technical specifications for these rates.
Higher on-premise performance GPU computing is available on a reservation basis, and additional cost.
1st User (PI or Instructor)$195
2nd User$15
3rd User$15
4th User$15
5th User$15
Additional or Classroom Users$15
View the Data Storage rates section for more details on storage options and costs.
For customized computing and storage needs, including Cloud hosting and GPU computation, to accommodate PHI, email the Data Core team directly at dcore-ticket@med.cornell.edu

Data Storage

Data Storage

Data StorageRate

Box Personal Cloud File Sharing

(Not HIPAA/PCI Compliant)

FREE
Research File Storage$15.45 per year per 100GB
General File Storage$139 per year per 100GB

File Storage Data Protection Add-on (Backups)

Data Protection is an add-on to the Research and General File Storage services; costs shown are in addition to the base price.

$124 per year per 100GB

Researcher Personal Storage

(HIPAA/PCI Compliant)

25GB free storage per person

(with approval from PI)

Remote Mirror Option (Legacy Service)

Deprecated service only available for existing research file shares only

$15.45 per year per 100 GB

Database Hosting

Database Hosting

Database Hosting ServiceRateSetup Fee

Small Database

MSSQL (Up to 1GB storage)

$2,575 per year$150 per hour

Medium Database

MSSQL (Up to 3GB Storage)

$5,305 per year$150 per hour

Large Database

Oracle, MSSQL (>10GB Storage)

Call; price varies with complexity and RAM/CPU requirements$150 per hour
Additional Database Storage of up to 10GB$1,030 per year
MSSQL Standard License$306.39 per 2 cores per year
MSSQL Enterprise License$1,174.96 per 2 cores per year
Database Administrator Consultation/Assistance$150 per hour

Devices: Non-Standard

Devices: Non-Standard

DeviceRateNew Connection, Reconnect, Relocation
Non-Standard Open Desktop/Laptop$631 per year$150 minimum ($100 per hour after first hour)
Non-Standard Locked Desktop/Laptop$621 per year$150 minimum ($100 per hour after first hour)
Non-Standard Printer$244 per year$150 minimum ($100 per hour after first hour)
Non-Standard Tablet (with Secure Wi-Fi)$631 per year + consultation ($100 per hour)$100 one-time fee

ITS Security-Certified Instrument/IoT (Internet of Things) Devices

Facility, medical, and security devices, environmental sensors, access panels, etc.

$246 per year + consultation ($100 per hour)

$150 minimum ($100 per hour after first hour)

Initial security review and approval of model $135 per hour (only for the first device of that model type)

IoT Devices (Non-Certified)$631 per year + consultation ($100 per hour)$150 minimum ($100 per hour after first hour)
Legacy Operating System Devices (e.g. Windows 7)$1,130 per year$150 minimum ($100 per hour after first hour)

Devices: Research Network

Devices: Research Network

Evergreen DevicesAnnual Hardware RateAnnual Support Rate
Dell Latitude 7400/7410/7420
Dell Latitude 7430/7440
Lenovo ThinkPad X1 Carbon Gen 10/11/12, 14" 32GB RAM
Lenovo ThinkPad X1 Carbon Gen 11, 14" 16GB RAM
Lenovo ThinkPad X1 Carbon Gen 12, 14" 16GB RAM
$300
$360
$504
$444
$468
MacBook Air 13" M1
MacBook Air 13" M2
MacBook Air 13" M3
$384
$480
$420
$382

No Connection Fees
MacBook Pro 14" M1
MacBook Pro 14" M2/M3/M4
$684
$720
The cost for a replacement charger will be charged to the department.
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Devices
Rate
New Connection, Reconnect, Relocation
Desktop/Laptop$382 per yearFREE
Printer$165 per yearFREE

ITS Security-Certified Research Instrument/IoT (Internet of Things)

$382 per year + consultation ($100 per hour)FREE

Devices: Standard

Devices: Standard

Evergreen DevicesAnnual Hardware RateAnnual Support Rate
Dell Latitude 7400/7410/7420
Dell Latitude 7430/7440
Lenovo ThinkPad X1 Carbon Gen 10/11/12, 14" 32GB RAM
Lenovo ThinkPad X1 Carbon Gen 11, 14" 16GB RAM
Lenovo ThinkPad X1 Carbon Gen 12, 14" 16GB RAM
$300
$360
$504
$444
$468
$456 (Locked Device)
$562 (Open Device)
$382 (Research Device)

No connection fees. Monthly device and tag fee charged separately.
MacBook Air 13" M1
MacBook Air 13" M2
MacBook Air 13" M3
MacBook Air 13" M4
$384
$480
$420
$360
$562 (Open Device)
$382 (Research Device)

No connection fees. Monthly device and tag fee charged separately.
MacBook Pro 14" M1
MacBook Pro 14" M2/M3/M4
$684
$720
$562 (Open Device)
$382 (Research Device)

No connection fees. Monthly device and tag fee charged separately.
The cost for a replacement charger will be charged to the department.

Devices
Rate
New Connection, Reconnect, Relocation
Standard Locked Desktop/Laptop$456 per year

$100 one-time fee

New connect fees are waived for standard Dell models.

Standard Open Desktop/Laptop$562 per year

$100 one-time fee

New connect fees are waived for standard Dell models.

Standard Printer$244 per year$100 one-time fee
Standard Tablet (with Secure Wi-Fi)$456 per year$100 one-time fee
Standard Tablet (with Email Only)FREEFREE

Managed Hosting

Managed Hosting

Hosting ServiceRateSetup Fee
Physical Servers$4,841 per year
*Cost of hosting only. Server Hardware additional.
$150 per hour
Virtual Server (XS), 1 CPU, 4GB RAM Maximum$1,906 per year$150 per hour
Virtual Server (S), 2 CPU, 8GB RAM Maximum$3,811 per year$150 per hour
Virtual Server (M), 4 CPU, 16GB RAM Maximum$6,283 per year$150 per hour
Virtual Server (L), 8 CPU, 32GB RAM Maximum$8,755 per year$150 per hour
Virtual Server (XL), 16 CPU, 64GB RAM Maximum$15,965 per year$150 per hour
Virtual Server (XXL), 32 CPU, 128GB RAM Maximum$21,423 per year$150 per hour
Direct Attached Block Storage for ITS-Hosted Server$113 per year per 100GB
Server Backup Option$124 per year per 100GB
Blade Slot Fee$1,030 per year
Infrastructure Engineering Consultation/Assistance$150 per hour

Panopto Video Streaming

Panopto Video Streaming

ServiceRate
Video streaming for student educationFREE
Video streaming for all other eventsCall; price varies based on complexity and usage

Phone & Conference Services

Phone & Conference Services

Analog FaxRateNew Connect Fee

Analog Fax Line

Send and receive faxes

$582 per year
eFax
Send (not receive) up to 100 pages per month electronicallyFREE
Send & receive faxes$597 per year
Phone Service
Desk Phone with Number$519 per year$50 one-time fee
Speaker-Only Conference Phone$519 per year$1,300 one-time fee
Microsoft Teams Voice$433 per year$50 one-time fee
Microsoft Teams Voice with Desk Phone (Bundle)$495 per year$50 one-time fee
Add-Ons
Desk Phone for Microsoft Teams Voice$62 per year$50 one-time fee
ACD Queue$433 per year$950 one-time fee
Expansion Module Upgrade$100 one-time fee

Voice Menu

Includes Auto-Attendant/IVR (i.e., "For appointment, press 1.")

$556 per year
Virtual Phone Number$124 per year
Video Conferencing
Video Conference Device$376 per year$100 one-time fee
Zoom Conference ServiceFREE

Project Management

Project Management

Project Management ServicesRate

Project Discovery

Includes up to 25 hours of research and analysis

FREE
Project Management Fee$135 per hour

Security Services

Security Services

Security ServicesRate
Security, Change Monitoring & Alerting for Departmental Servers/Applications with Sensitive Data$1,597 per year
ITS Security Risk Assessment$1,082 per report
ITS Security Consultation, Assessment$135 per hour
ITS Security Consultation with External Vendor$250 per hour
Tap and Go User License$52 per user, annually
Duo Token$25, one-time fee

Software Development Services

Software Development Services

Application Development ServicesRate
Application Development Project Work$120 per hour

SharePoint Hosting: Basic

Includes 5GB of storage, 2GB of OneDrive for Business storage, 2 hours of site design, 5 hours of Tier 2 phone/remote support, web training, and daily backups

$1,545 per year

SharePoint Hosting: Advanced

Includes customization greater than Basic

$120 per hour

Software Licenses

Software Licenses

SoftwareRate
Desktop Backup & Security (CrashPlan)$50 per year. Self-service for up to 4 devices per user; support and installation charged at consult rates
Microsoft Project Professional $77 per year per license
Microsoft Project Premium $127 per year per license
Microsoft Visio Professional$39 per year per license
Remote Apps$124 per year per license
Scientific SoftwareSee rates on our Scientific Software page.

Support Consultation

Support Consultation

Consultation ServiceRate
Hardware Services Consultation$100 per hour
Data Services Consultation$100 per hour

New Office/Department, Large Office Move, or Similar Projects

Please call 212-746-4848 and discuss with ITS Client Service BRM group, as special situation may apply to these project rates.

$150 per hour per tech (at hourly increments) + $150 per device connection fee

Video Conference Rooms & Digital Signage

Video Conference Rooms & Digital Signage

Conference Room TypeRate

Conference Room Type A

Sophisticated conference room or lecture space with video conferencing, web conferencing, and AV integrated control system with 24/7 monitoring support

$8,240 per year

Conference Room Type B

Conference room with web conference capabilities and AV integrated control system with 24/7 monitoring support

$4,635 per year

Conference Room Type D

Conference room with presentation, web conference capabilities and 24/7 monitoring support

$3,090 per year

Conference Room Type E

Conference room or lecture space with video conferencing, web conferencing, and 24/7 monitoring support

$7,210 per year

Auditorium

Auditorium or lecture space with video conferencing, web conferencing, streaming, lecture recording, and AV integrated control system with 24/7 monitoring support

$20,600 per year

Training Room

Lecture space specifically designed to meet instructor and student needs. Usually consists of extra visual and audio aids to help participants.
$15,450 per year
Digital Signage AppSpace Display

$567 per year

This service also requires a one-time connect cost of $125 and $400 for a physical player, plus the cost of the television display/installation (varies based on size)

WCM Here Event Setup

WCM Here Event Setup

WCM Here ServiceRate
Centralized ESO-Managed Conference Spaces
  • Regularly recurring events (i.e., weekly to monthly): $25 per event
  • One-time event: $100
Private Departmental Conference Rooms

$1,000 per year

Enable service in departmental conference rooms, unlimited usage

Web & Design Services

Web & Design Services

Web Hosting Rate

Research Lab Web Hosting

Qualifying lab websites hosted via WCM Drupal for Labs. Up to 25,000 monthly pageviews, 5GB of storage, automated backups, and CMS access for site managers.

FREE

Lite

Includes static HTML site on legacy web server, or pages inclusive in weill.cornell.edu or weillcornell.org

FREE

Small Web Hosting

Includes Drupal hosting, up to 125,000 monthly pageviews, 20GB of storage, caching, automated backups, and CMS access for site manager.

$412 per year

Medium Web Hosting

Includes Drupal hosting, up to 125,000 monthly pageviews, 30GB of storage, caching, automated backups, and CMS access for site manager.

$1,288 per year

Large Web Hosting

Includes Drupal hosting, up to 250,000 monthly pageviews, 50GB of storage, caching, automated backups, and CMS access for site manager.

$5,150 per year

Institutional domain name registration and management

x.weill.cornell.edu or x.weillcornell.org

FREE

Fully-qualified domain name registration and management

x.com or y.org

$200 for 5-year registration
SSL CertificateFREE
Web MaintenanceRate
Web Support$124 per hour
Web Project ServicesRate

Web Project Work

Includes design, production, or development work

$115 per hour

Outsourced RFP Fee

Includes RFP creation and team involvement over life or project; maximum of 50 hours of resource time

$5,250 one-time fee
Additional resource hours on RFP projects$130 per hour

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment

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