Rates

These rates are effective July 1, 2023 for FY24. Select any section to expand it and reveal our current rates.

 

Audiovisual Support Services for Events

Audiovisual Support Services for Events

Weekdays (8 am - 6 pm) for WCM DepartmentsRate

Pre-Production Planning

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

$50 per event

Setup

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

30 minutes standard setup included at no additional charge
Technical Support$105 per hour per technician
Off Hours & Weekends for WCM Departments

Pre-Production Planning

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

$100 per event

Setup

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

$100 per event
Technical Support $125 per hour per technician
All Hours for Non-WCM Customers

Pre-Production Planning

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

$200 per event

Setup

Additional planning and setup charges may apply for technology services and will be based on technician support rate.

$100 per event
Technical Support$175 per hour per technician
Technology Services, All Customers
Event Guest Wi-Fi Service

$5 per attendee

Minimum charge is 100 attendees in Uris, C200, A250, A950, or combined WGC ABC rooms; minimum is 20 attendees in all other spaces. Recurring internal events and Grand Rounds are $75 per event.

Point-to-Point Video ConferencingAdditional setup charges apply
Audio ConferencingAdditional setup charges apply
Other Technology NeedsAdditional setup charges apply

Branch Office Connection Services

Branch Office Connection Services

Branch Office Connection ServiceRate
10MB Connection$18,500 per year
100MB Connection$30,750 per year
1000MB Connection$43,000 per year

Cloud Services

Cloud Services

Cloud ServicesRate
Cloud Self-Service Accounts

Cloud Provider usage cost, plus an ITS 5% service charge

Note that self-service cloud accounts do not include technical support from ITS. Should you require assistance from ITS, we can do so at our hourly consultation rate.

Cloud Managed HostingCloud Provider usage cost, plus an ITS 45% service charge
Cloud Engineering Consultation/Assistance$150 per hour

Data Core

Data Core

Base ServiceRate
1st User (PI or Instructor)$203.75
2nd User$155
3rd User$109.58
4th User$65.83
5th User$22.08
Additional or Classroom Users$8.33
Monthly StorageRate
Primary and offsite replication, per 100 GB$1.25
Versioned backup, per 100 GB $10.00
Direct server-attached storage, per 100 GB $9.17
Optional Commercial SoftwareRate
ATLAS.ti$41.67 monthly per research user; $5,300 annually for classrooms
GraphPad PrismFREE for researchers; $50 per user annually for classrooms
MATLAB$21.67 monthly per research user; $355 per user annually for classrooms
QIAGEN Ingenuity Pathway Analysis (IPA)$1,500 per user, per year
SAS$11.25 monthly per research user
Stata/MP$8.25 monthly per research user; $44 per user annually for classrooms
Stata/IC$700 annually for classrooms
StatTransfer$2.08 monthly per research user; $20 per user annually for classrooms
FY2025 Date Core RatesView FY25 Rates (effective July 1, 2024)

Data Storage

Data Storage

Data StorageRateRemote Mirror Option*

Box Personal Cloud File Sharing

(Not HIPAA/PCI Compliant)

FREE
Research File Storage$15 per year per 100GB$15 per year per 100GB
General File Storage$135 per year per 100GB$150 per year per 100GB

File Storage Data Protection Add-on (Backups)

Data Protection is an add-on to the Research and General File Storage services; costs shown are in addition to the base price.

$120 per year per 100GB

Researcher Personal Storage

(HIPAA/PCI Compliant)

25GB free storage per person

(with approval from PI)

Direct Attached Block Storage for ITS-Hosted Server$110 per year per 100GB

Remote Mirror Option (Legacy Service)

Deprecated service only available for existing research file shares only

$15 per year per 100 GB

HPC Scratch Storage
One terabyte (TB) of high performant parallel storage connected to SCU's research compute cluster. Data will sit on highly resilient storage, but is not backed up in any way and the user certifies that they are able to re-compute or reacquire all data on this storage tier.

$100/TB/year

HPC Mid-Tier Storage
Low cost deep storage that is accessible from the BRB login nodes

$35/TB/yr

Database Hosting

Database Hosting

Database Hosting ServiceRateSetup Fee

Small Database

MSSQL (Up to 1GB storage)

$2,500 per year$150 per hour

Medium Database

MSSQL (Up to 3GB Storage)

$5,150 per year$150 per hour

Large Database

Oracle, MSSQL (>10GB Storage)

Call; price varies with complexity and RAM/CPU requirements$150 per hour
Additional Database Storage of up to 10GB$1,000 per year
Database Administrator Consultation/Assistance$150 per hour

Devices: Non-Standard

Devices: Non-Standard

DeviceRateNew Connection, Reconnect, Relocation
Non-Standard Open Desktop/Laptop$595 per year$150 minimum ($100 per hour after first hour)
Non-Standard Locked Desktop/Laptop$585 per year$150 minimum ($100 per hour after first hour)
Non-Standard Printer$230 per year$150 minimum ($100 per hour after first hour)
Non-Standard Tablet (with Secure Wi-Fi)$595 per year$150 one-time fee

ITS Security-Certified Instrument/IoT (Internet of Things) Devices

Facility, medical, and security devices, environmental sensors, access panels, etc.

$232 per year

$150 minimum ($100 per hour after first hour)

Initial security review and approval of model $135 per hour (only for the first device of that model type)

IoT Devices$595 per year$150 minimum ($100 per hour after first hour)
Legacy Operating System Devices (e.g. Windows 7)$1,065 per year$150 minimum ($100 per hour after first hour)

Devices: Research Network

Devices: Research Network

Evergreen DevicesAnnual Hardware RateAnnual Support Rate
Dell Latitude 7400 Series
Dell Latitude 7430 (Purchased FY23)
Dell Latitude 7440 (Purchased FY24)
Lenovo ThinkPad X1 Carbon Gen 11, 14" 32GB RAM (Purchased FY23)
Lenovo ThinkPad X1 Carbon Gen 11, 14" 16GB RAM (Purchased FY24)
$300
$360
$360
$504
$444
MacBook Air 13" M1
MacBook Air 13" M2 (Purchased FY23)
$384
$480
$360

No Connection Fees
MacBook Pro 14" M1
MacBook Pro 14" M2 (Purchased FY23)
MacBook Pro 14" M3 (Purchased FY24)
$684
$720
$720
*The cost for a replacement charger will be charged to the department.
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Devices
Rate
New Connection, Reconnect, Relocation
Desktop/Laptop$360 per yearFREE
Printer$155 per yearFREE

ITS Security-Certified Research Instrument/IoT (Internet of Things)

$371 per year + consultation ($100 per hour)FREE

Devices: Standard

Devices: Standard

Evergreen DevicesAnnual Hardware RateAnnual Support Rate
Dell Latitude 7400 Series
Dell Latitude 7430 (Purchased FY23)
Dell Latitude 7440 (Purchased FY24)
Lenovo ThinkPad X1 Carbon Gen 11, 14" 32GB RAM (Purchased FY23)
Lenovo ThinkPad X1 Carbon Gen 11, 14" 16GB RAM (Purchased FY24)
$300
$360
$360
$504
$444
$430 (Locked Device)
$530 (Open Device)
$360 (Research Device)

No Connection Fees
MacBook Air 13" M1
MacBook Air 13" M2 (Purchased FY23)
$384
$480
$530 (Open Device)
$360 (Research Device)

No Connection Fees
MacBook Pro 14" M1
MacBook Pro 14" M2 (Purchased FY23)
MacBook Pro 14" M3 (Purchased FY24)
$684
$720
$720
$530 (Open Device)
$360 (Research Device)

No Connection Fees
*The cost for a replacement charger will be charged to the department.

Devices
Rate
New Connection, Reconnect, Relocation
Standard Locked Desktop/Laptop$430 per year

$100 one-time fee

New connect fees are waived for standard Dell models.

Standard Open Desktop/Laptop$530 per year

$100 one-time fee

New connect fees are waived for standard Dell models.

Standard Printer$230 per year$100 one-time fee
Standard Tablet (with Secure Wi-Fi)$430 per year$100 one-time fee
Standard Tablet (with Email Only)FREEFREE

Managed Hosting

Managed Hosting

Hosting ServiceRateSetup Fee
Physical Servers$4,700 per year
*Cost of hosting only. Server Hardware additional.
$150 per hour
Virtual Server (XS), 1 CPU, 4GB RAM Maximum$1,850 per year$150 per hour
Virtual Server (S), 2 CPU, 8GB RAM Maximum$3,700 per year$150 per hour
Virtual Server (M), 4 CPU, 16GB RAM Maximum$6,100 per year$150 per hour
Virtual Server (L), 8 CPU, 32GB RAM Maximum$8,500 per year$150 per hour
Virtual Server (XL), 16 CPU, 64GB RAM Maximum$15,500 per year$150 per hour
Virtual Server (XXL), 32 CPU, 128GB RAM Maximum$20,799 per year$150 per hour
Server Backup Option$120 per year per 100GB
Blade Slot Fee$1,000 per year
Infrastructure Engineering Consultation/Assistance$150 per hour

Panopto Video Streaming

Panopto Video Streaming

ServiceRate
Video streaming for student educationFREE
Video streaming for all other eventsCall; price varies based on complexity and usage

Phone & Conference Services

Phone & Conference Services

Analog FaxRateNew Connect Fee

Analog Fax Line

Send and receive faxes

$565 per year
eFax
Send (not receive) up to 100 pages per month electronicallyFREE
Send & receive faxes$580 per year
Phone Service
Standard IP Phone$504 per year$850 one-time fee
Speaker-Only Conference Phone$504 per year$1,300 one-time fee
Microsoft Teams Voice$420 per year
IP Phone Add-Ons
ACD Queue$420 per year$950 one-time fee
Expansion Module Upgrade$100 one-time fee

Voice Menu

Includes Auto-Attendant/IVR (i.e., "For appointment, press 1.")

$540 per year
Virtual Phone Number$120 per year
Video Conferencing
Video Conference Device$365 per year$100 one-time fee
Zoom Conference ServiceFREE

Photography

Photography

PhotographyRate

Photo Retouching and Composite Layout

Retouching, layout, text in composite/group photos and figures for publication

$80 per hour
Office, Lab, Event, Annual Report, Publication and Website Photos$200 per hour
Patient Photography$100 per hour + $5 each for photo print for court or chart
Studio PhotosRate
Small Objects, Models, Needles, Brochures, Etc.$100 per hour
Faculty or Staff Headshots$100 per session
Resident Photos for Departmental Composites or Applications$50 per shot

Passport/Visa

Includes six 2x2 photos

$15 per shot
Group ShotsRate
Small Groups (Fewer Than 25 People)$200 per shot
Large groups$400 per shot

Project Management

Project Management

Project Management ServicesRate

Project Discovery

Includes up to 25 hours of research and analysis

FREE
Project Management Fee$135 per hour

Security Services

Security Services

Security ServicesRate
Security, Change Monitoring & Alerting for Departmental Servers/Applications with Sensitive Data$1,550 per year
ITS Security Risk Assessment$1,050 per report
ITS Security Consultation, Assessment$135 per hour
ITS Security Consultation with External Vendor$250 per hour
Tap and Go User License$50 per user, annually
Duo Token$25, one-time fee

Software Development Services

Software Development Services

Application Development ServicesRate
Application Development Project Work$120 per hour

SharePoint Hosting: Basic

Includes 5GB of storage, 2GB of OneDrive for Business storage, 2 hours of site design, 5 hours of Tier 2 phone/remote support, web training, and daily backups

$1,500 per year

SharePoint Hosting: Advanced

Includes customization greater than Basic

$120 per hour

Software Licenses

Software Licenses

SoftwareRate
Desktop Backup & Security (CrashPlan)$50 per year. Self-service for up to 4 devices per user; support and installation charged at consult rates
Microsoft Project Professional $75 per year per license
Microsoft Project Premium $123 per year per license
Microsoft Visio Professional$38.05 per year per license
Remote Apps$120 per year per license

Support Consultation

Support Consultation

Consultation ServiceRate
General Consultation$100 per hour

New Office/Department, Large Office Move, or Similar Projects

Please call 212-746-4848 and discuss with ITS Client Service BRM group, as special situation may apply to these project rates.

$150 per hour per tech (at hourly increments) + $150 per device connection fee

Video Conference Rooms & Digital Signage

Video Conference Rooms & Digital Signage

Conference Room TypeRate

Conference Room Type A

Sophisticated conference room or lecture space with video conferencing, web conferencing, and AV integrated control system with 24/7 monitoring support

$8,000 per year

Conference Room Type B

Conference room with web conference capabilities and AV integrated control system with 24/7 monitoring support

$4,500 per year

Conference Room Type D

Conference room with presentation, web conference capabilities and 24/7 monitoring support

$3,000 per year

Conference Room Type E

Conference room or lecture space with video conferencing, web conferencing, and 24/7 monitoring support

$7,000 per year

Auditorium

Auditorium or lecture space with video conferencing, web conferencing, streaming, lecture recording, and AV integrated control system with 24/7 monitoring support

$20,000 per year

Training Room

Lecture space specifically designed to meet instructor and student needs. Usually consists of extra visual and audio aids to help participants.
$15,000 per year
Digital Signage AppSpace Display

$550 per year

This service also requires a one-time connect cost of $525, plus the cost of the television display (varies based on size and installation cost)

WCM Here Event Setup

WCM Here Event Setup

WCM Here ServiceRate
Centralized ESO-Managed Conference Spaces
  • Regularly recurring events (i.e., weekly to monthly): $25 per event
  • One-time event: $100
Private Departmental Conference Rooms

$1,000 per year

Enable service in departmental conference rooms, unlimited usage

Web & Design Services

Web & Design Services

Web Hosting Rate

Research Lab Web Hosting

Qualifying lab websites hosted via WCM Drupal for Labs. Up to 25,000 monthly pageviews, 5GB of storage, automated backups, and CMS access for site managers.

FREE

Lite

Includes static HTML site on legacy web server, or pages inclusive in weill.cornell.edu or weillcornell.org

FREE

Small Web Hosting

Includes Drupal hosting, up to 125,000 monthly pageviews, 20GB of storage, caching, automated backups, and CMS access for site manager.

$400 per year

Medium Web Hosting

Includes Drupal hosting, up to 125,000 monthly pageviews, 30GB of storage, caching, automated backups, and CMS access for site manager.

$1,250 per year

Large Web Hosting

Includes Drupal hosting, up to 250,000 monthly pageviews, 50GB of storage, caching, automated backups, and CMS access for site manager.

$5,000 per year

Institutional domain name registration and management

x.weill.cornell.edu or x.weillcornell.org

FREE

Fully-qualified domain name registration and management

x.com or y.org

$200 for 5-year registration
SSL CertificateFREE
Web MaintenanceRate
Web Support$120 per hour
Web Project ServicesRate

Web Project Work

Includes design, production, or development work

$115 per hour

Outsourced RFP Fee

Includes RFP creation and team involvement over life or project; maximum of 50 hours of resource time

$5,250 one-time fee
Additional resource hours on RFP projects$130 per hour

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
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New York, NY
10065
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