Report a Loss or Theft

Computing hardware (laptops, desktops, and mobile devices) are all vulnerable to theft on and off campus. Never leave your computer alone in a public area.

If a computer you use for work is stolen, report it immediately it to your department’s technical support staff. They will file a report with WCM Security. Do the same if you have lost any portable storage, such as external hard drives, USB thumb drives, CDs, DVDs, tapes, or diskettes.

If your department does not have technical support staff or other arrangements for technical support, contact the Information Technologies & Services (ITS) Service Desk by phone (212-746-4878) or by email (support@med.cornell.edu).

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
M-F
9AM - 5PM
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
10022
Temporarily Closed