For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
From January 20 – January 23, ITS technicians will be replacing wireless hardware across the 7th floor of 1300 York to improve our network. Work will take place from 7am – 10am on the scheduled day of maintenance.
If you’re at 1300 York in one of the affected locations, you will experience intermittent connectivity while on wireless services during the maintenance window. You may be unable to connect to the internet for a short period of time. You will also ee technicians onsite performing physical installation of hardware during these times.
What do you need to do?
If you experience network connectivity issues, please wait a few minutes and try connecting again.