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12/12: Cisco Secure Client VPN upgrade

Scheduled Maintenance

Description

ITS will be upgrading our Cisco AnyConnect VPN client on Friday, December 12 from 7 p.m. to 12 midnight. 
Last Updated: Friday, December 5, 2025 - 2:33pm
Alert Start: 
Dec 5, 2025 (2:32pm)
Alert End: 
Dec 13, 2025 (9:33am)

How Will This Affect You?

ITS does not anticipate any end user impact. 

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