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3/22: SuccessFactors maintenance

Scheduled Maintenance

Description

The SuccessFactors applications within the Weill Business Gateway (WBG) will be undergoing maintenance at the following times:

NYC:

  • Sunday, Mar. 22 from 12 midnight – 1 a.m. EDT

Qatar:

  • Sunday, Mar. 22 from 7 a.m. – 8 a.m. AST
 
Last Updated: Friday, March 20, 2026 - 11:18am
Alert Start: 
Mar 22, 2026 (12:00am)
Alert End: 
Mar 22, 2026 (1:00am)

How Will This Affect You?

All SuccessFactors modules, including Employee Central, Learning, Recruiting, Onboarding, and Performance & Goals, will be unavailable.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment