For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
ITS will be conducting maintenance to update and secure our network on Friday, Mar. 6, from 10 p.m. – Saturday, Mar. 7 at 2 a.m.
There may be short disruptions to internet service across campus and intermittent connectivity to WCM apps, like Epic. Additionally, you may be unable to connect to VPN if you are attempting to access the WCM network from a remote location.
While this network maintenance is taking place outside of regular business hours, we do ask you to plan accordingly. Disruptions in service will likely be short, so you can try reconnecting to the internet, apps, or VPN again, but we recommend completing any critical work before or after the maintenance window.