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3/7 - 3/8: SuccessFactors maintenance

Scheduled Maintenance

Description

The SuccessFactors applications within the Weill Business Gateway (WBG) will be undergoing maintenance at the following times:

NYC:

  • Saturday, Mar. 7 from 11 p.m. – Sunday, Mar. 8 at 4 a.m. EST 

Qatar:

  • Sunday, Mar. 8 from 7 a.m. – 12 p.m. AST
 
Last Updated: Friday, March 6, 2026 - 5:43pm
Alert Start: 
Mar 7, 2026 (11:00pm)
Alert End: 
Mar 8, 2026 (4:00am)

How Will This Affect You?

All SuccessFactors modules, including Employee Central, Learning, Recruiting, Onboarding, and Performance & Goals, will be unavailable.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment