For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
On Thursday May 21 from 7 am – 10 am, ITS technicians will be replacing wireless hardware across floors 8 and 9 of the Whitney Building (W Building) at 1300 York to improve our network.
If you’re at 1300 York on floors 8 or 9 of the Whitney Building, you may experience intermittent connectivity while using wireless services during the maintenance window. You will also see technicians onsite performing physical installation of hardware during these times.
What do you need to do?
If you experience network connectivity issues, please wait a few minutes and try connecting again.