For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

9/24: Anti-malware enhancement for tagged devices

Scheduled Maintenance

Description

ITS will be conducting maintenance to enhance our anti-malware software on Wednesday, Sept. 24, starting at 9 p.m. This maintenance will improve protection for all ITS-tagged Windows, Mac, and Linux devices.

Last Updated: Monday, September 22, 2025 - 2:54pm
Alert Start: 
Sep 22, 2025 (2:53pm)
Alert End: 
Sep 25, 2025 (5:00am)

How Will This Affect You?

We do not anticipate any impact to your device during this maintenance period. However, if you experience any issues, please contact the Service Desk at the information below.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment