For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

Anti-malware software maintenance for Windows

Scheduled Maintenance

Description

ITS will be conducting maintenance to enhance our anti-malware software on Wednesday, Feb. 18, starting at 9 p.m. This maintenance will improve protection for all ITS-tagged Windows devices.

Last Updated: Friday, February 6, 2026 - 5:01pm
Alert Start: 
Feb 13, 2026 (4:59pm)
Alert End: 
Feb 19, 2026 (3:00pm)

How Will This Affect You?

We do not anticipate any impact to your device during this maintenance period. However, if you experience any issues, please contact the Service Desk at the information below.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment