For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
ITS is aware there are intermittent issues accessing Careport affecting all customers. The vendor, WellSky, has acknowledged the issue is on their side and is working to restore service.
You may experience Careport access issues. As a work around, please follow downtime procedures.
