Incident
Description
ITS is aware that users are unable to connect to Eduroam, Guest, and Apollo Wi-Fi. We are currently engaged in trying to mitigate this issue and apologize for the inconvenience.
05/21/2026 10:59 PM Update: Apollo and Eduroam wireless services have been restored, while WCMC Guest remains inoperable as the team continues working with the vendor toward remediation.
Last Updated:
Friday, May 22, 2026 - 10:35am
Alert Start:
May 21, 2026 (3:23pm)
Alert End:
May 22, 2026 (10:35am)
How Will This Affect You?
You should now be able to connect to the Eduroam and Apollo wifi.
How to connect to Eduroam: https://its.weill.cornell.edu/guides/how-to-connect-to-eduroam
How to connect to Apollo: https://wcmcprd.service-now.com/myhelpdesk?id=kb_article_view&sysparm_ar...