Resolved: Interface issue with OnBase

Incident

Description

Outbound messages from Epic to OnBase are experiencing delays, and OnBase is not receiving the messages. ITS is working on the issue. Vendor is engaged and actively working on a fix.

Last Updated: Friday, June 12, 2026 - 4:07am
Alert Start: 
Jun 12, 2026 (3:02am)
Alert End: 
Jun 12, 2026 (4:07am)

How Will This Affect You?

You can access the OnBase Interface now without any delay.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment