Resolved - Intermittent Outlook email access issues

Incident

Description

Microsoft has implemented a configuration change. ITS has verified that the Outlook service is healthy by monitoring telemetry and confirming resolution with previously affected customers.

Last Updated: Thursday, July 10, 2025 - 3:58pm
Alert Start: 
Jul 10, 2025 (8:34am)
Alert End: 
Jul 10, 2025 (3:41pm)

How Will This Affect You?

You will now be able to access your web-Outlook email once more. 

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment