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Resolved : Issues using mmodal in Radiology

Incident

Description

ITS is aware of Radiologists encountering issues with the Mmodal dictation software. We apologize for the inconvenience as we work to mitigate this issue.

Last Updated: Wednesday, October 15, 2025 - 4:57pm
Alert Start: 
Oct 15, 2025 (1:10pm)
Alert End: 
Oct 15, 2025 (4:57pm)

How Will This Affect You?

Mmodal dictation app for Radiology is now functioning normally. 

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