For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

Resolved: Network Outage at 416 E 55th Street

Incident

Description

There is a network outage at 416 E 55th Street.

Last Updated: Monday, February 16, 2026 - 4:54pm
Alert Start: 
Feb 13, 2026 (1:25pm)
Alert End: 
Feb 16, 2026 (4:32pm)

How Will This Affect You?

You should be able to connect to our network at this location. 

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment