For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

Resolved: Network Outage-Users are unable to connect WCMC Guest Wi-Fi.

Incident

Description

ITS is aware of an issue of WCMC guest network intermittent issuesITS is working on it and you will be notified once resolved. 

Last Updated: Thursday, October 30, 2025 - 11:26am
Alert Start: 
Oct 30, 2025 (9:35am)
Alert End: 
Oct 30, 2025 (11:07am)

How Will This Affect You?

You will be able to connect to WCMC guest Wi-Fi once more. 

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment