For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
Hyland identified a data center outage impacting the flow of data from Epic to OnBase. Vendor is engaged and actively working on a fix, users might experience delays in information getting from OnBase to Epic.
You can access the OnBase Interface now without any delay.
