For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

Resolved : Power Outage at DHK Building.

Incident

Description

NYP Team mentioned that, they had a power outage around 1am-2am at DHK Building. Power has been restored now. However, we need service lines to validate. 

Last Updated: Monday, February 2, 2026 - 9:47am
Alert Start: 
Feb 2, 2026 (5:44am)
Alert End: 
Feb 2, 2026 (9:42am)

How Will This Affect You?

Service are up & running, Normal services are restored.
If you are still experiencing any service issues, please contact the service desk.

Need Help?

myHelpdesk
(212) 746-4878
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SMARTDesk
WCM Library Commons
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New York, NY
10065
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