For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357
Information Technologies & Services

Resolved: Service Alert: Enterprise Wide – ViewLinc Access Issue

Incident

Description

The issue regarding ViewLinc CLOC Temperature monitoring has been resolved. 

Last Updated: Monday, December 1, 2025 - 12:40pm
Alert Start: 
Dec 1, 2025 (7:03am)
Alert End: 
Dec 1, 2025 (12:38pm)

How Will This Affect You?

Normal operations have been restored.

Need Help?

myHelpdesk
Open a ticket
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment