Resolved: Service Alert - Issue with EC500

Incident

Description

ITS is aware of an issue with EC500. You may get an error stating "the call cannot be completed" when trying to dial the number. 

We are working with the vendor regarding this issue.

Last Updated: Monday, May 5, 2025 - 9:46am
Alert Start: 
Apr 28, 2025 (10:16am)
Alert End: 
May 1, 2025 (6:00pm)

How Will This Affect You?

If you need access to the phone number, please have someone at the practice forward the phone manually, or submit a request to migrate the number to Teams.

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