For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
ITS is aware of users unable to reset their WCM-passwords. We apologize for the inconvenience and are working on a prompt resolution.
11:21am Update: We believe we have the issue identified and we are testing a proposed resolution
You may be unable to reset or change your WCM-password at this time.