For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
ITS is aware of an issue that Verizon is having resulting in Nationwide Cell Phone Service Disruption and Outages. If you are an affected Verizon cell phone customer and need to use your phone, the suggestion is to connect to WiFi and use Voice over WiFi. It may require you to put yourself in Airplane mode for the phone to prioritize this route for calls.
2:40pm update: There are indications as yet not confirmed that Verizon FiOS internet service may also be affected by these disruptions
Verizon addressed their Cell Phone Service issues. If you are still experiencing problems, please reboot your device.