For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357
Information Technologies & Services

Resolved: Wi-Fi network is down on floors 13–16 at Lasdon House Residence

Incident
Affected Service:

Description

ITS is aware of an issue where Wi-Fi services are currently down on floors 13–16  at Lasdon House Residence. ITS is actively working to resolve the issue, and you will be notified once services are restored.

Last Updated: Sunday, April 26, 2026 - 5:37pm
Alert Start: 
Apr 25, 2026 (5:34pm)
Alert End: 
Apr 26, 2026 (5:28pm)

How Will This Affect You?

You will be able to connect to WiFi at Lasdon House Residence. Normal services are restored. 

Need Help?

myHelpdesk
Open a ticket
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment