Resolved:Service Alert: Quest results are currently down.

Incident

Description

Quest Diagnostics results being returned to Epic are currently delayed.  

Last Updated: Tuesday, May 20, 2025 - 1:28pm
Alert Start: 
May 20, 2025 (8:33am)
Alert End: 
May 20, 2025 (9:26am)

How Will This Affect You?

The Service has been restored.  Providers who are awaiting lab results from Quest Diagnostics will experience delays as queued results are processed in the order they are received.  We estimate the backlog will be resolved by tomorrow.

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