For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
ITS is aware of an issue affecting Microsoft applications where users are being repeatedly prompted to authenticate through Duo. This is a known Microsoft issue and they are currently investigating. We are actively working with Microsoft to resolve the issue as quickly as possible.
You may be prompted to authenticate through duo at random when opening Microsoft applications