For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

Service Alert - RESOLVED Issue with Change of Funding approval screen in WBG/WRG.

Incident

Description

Update: Tuesday, April 21 at 3:24 pm.
This issue has been RESOLVED.

Please clear your cache (HowTo: Clear your browser data) and log back into WBG to see the list of requests. 

ITS is aware of an issue currently affecting the Change Funding approval screen.  

We are working to remediate the issue as soon as possible and will send a follow-up notice when it has been resolved.  

Last Updated: Thursday, April 23, 2026 - 10:50am
Alert Start: 
Apr 16, 2026 (4:03pm)
Alert End: 
Apr 22, 2026 (12:00am)

How Will This Affect You?

You may be unable to approve funding requests. 

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment