For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
Various modules of the Weill Business Gateway (WBG) will be inaccessible this weekend for maintenance.
SuccessFactors maintenance
SuccessFactors will be undergoing maintenance and a bi-annual upgrade on Friday, Nov. 14 at 11 p.m. EST – Saturday, Nov. 15 at 6 a.m. (Qatar: 11/15 at 7:00 a.m. – 2:00 p.m.)
Business Intelligence Gateway service maintenance
The Business Intelligence Gateway and all BI Gateway stories will be inaccessible on Sunday, Nov. 16 at 12 midnight EST – 12 p.m. (Qatar: 8 a.m. – 8 p.m. ) while the system receives quarterly updates from the vendor.
SuccessFactors and the BI Gateway will be unavailable during the maintenance windows.
