Frequently Asked Questions

Can I use OneDrive to store and share HIPAA or PHI-related content?

OneDrive is the preferred method for storing WCM high-risk data (i.e. PHI, PII) in the cloud.

Currently, you can use OneDrive to share high-risk data only with Weill Cornell Medicine faculty, staff, and students. We are working rapidly to enable external data sharing and collaboration with affiliate institutions, including NYP.

Can I share files on OneDrive with people outside of WCM?

ITS has an approved list of affiliates you can share data with on OneDrive. You can share files with anyone using these domains in their email address: 

Please note that all .edu domains are approved by default. 

  • aetna.com
  • amerigroup.com
  • anthem.com
  • bcbsga.com
  • bcbsmo.com
  • bcbswi.com
  • bluecrossca.com
  • bms.com
  • care-anthem.com
  • choosehmc.com
  • cigna.com
  • cignahealthcare.com
  • citymd.net
  • cornell.edu
  • cumc.columbia.edu
  • customerservice.thehartford.com
  • cvty.com
  • cvty.us.com
  • elevancehealth.com
  • emblemhealth.com
  • empireblue.com
  • encrypte-us.nyp.org
  • fda.gov
  • fda.hhs.gov
  • fideliscare.org
  • gc.columbia.edu
  • groupclaims.com
  • hartfordfunds.com
  • hartfordleaders.com
  • hartfordlife.com
  • hartfordschoolofinsurance.com
  • hcahealthcare.com
  • hcamidwest.com
  • healthfirst.org
  • healthonecares.com
  • healthsciences.columbia.edu
  • himco.com
  • hldistributors.com
  • hli.com
  • houstonmethodist.org
  • hss.edu
  • htsco.com
  • latticestrategies.com
  • lists.cumc.columbia.edu
  • mail.cumc.columbia.edu
  • mail.rockefeller.edu
  • medicalcityhealth.com
  • mskcc.org
  • mxmsig.com
  • navg.com
  • nutmegins.com
  • nyp.org
  • omegahms.com
  • optum.com
  • parallon.com
  • qatar-med.cornell.edu
  • rockefeller.edu
  • sarahcannon.com
  • sema4.com
  • sema4genomics.com
  • sentry02.hss.edu
  • service-now.com
  • shieldshealthsolutions.com
  • shieldsrx.com
  • stdavids.com
  • takeda.com
  • testmail.cumc.columbia.edu
  • texasback.com
  • thehartford.com
  • thehartfordfunds.com
  • tst.qatar-med.cornell.edu
  • uhc.com
  • umr.com
  • vnshealth.org
  • vnsny.org
  • wellpoint.com

On which devices can I use OneDrive, or install the OneDrive sync client?

The OneDrive sync client can be used on Windows and Mac computers. The OneDrive mobile app can be used on iOS and Android devices. Windows 10 ships with the sync client already installed, but please note the PC needs to be ITS-tagged and domain-joined in order to use OneDrive sync with your WCM account.

How much data can I store in my WCM OneDrive account?

You can store up to 5 Terabytes (TB) of data. 

Can I request to share files with an external party or institution that is not on the approved list?

Yes. Please open a ticket on myHelpdesk. Include the details of the request, the name of the external institution, and the recipient's email domain name. 

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