Frequently Asked Questions

How do I access the Remote Apps portal?

  1. In a browser of your choice, type in URL https://remoteapps.weill.cornell.edu
  2. On the portal splash screen, type in your CWID and password to display your applications

 

What do I need to access Remote Apps?

Mac users need to install Microsoft Remote Desktop from the WCM App Store before accessing Remote Apps. Windows users need to use the Microsoft Remote Desktop app that is already installed on their computers.

How do I request access to an application on Remote Apps?

Anyone with access to a fund number in ServiceNow can request access on myHelpdesk by submitting Remote Apps request form. If you are not authorized to use the department fund number, please reach out to the Department Administrator to get the access.

Place a request on and specify which app you need access to:

  • DataCore
  • Cadwell Sleep
  • IntelliCred
  • IVF for Windows
  • Tax Navigator
  • truData 

 

How do I request an application to be published on Remote Apps?

Please send an email to RemoteAppsSupport@med.cornell.edu so that ITS can consult with you and understand your requirements. 

 

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