Information Technologies & Services

Frequently Asked Questions

How do I get started with Copilot Chat?

To use Copilot, visit copilot.cloud.microsoft and sign in with your CWID and password to access the protected version. You can view our step-by-step guide in myHelpdesk on how to use Copilot, as well as our FAQ for query ideas. Copilot is currently accessible in your internet browser (with full features available in Microsoft Edge), as well as iOS and Android mobile apps. If you have any issues accessing Copilot, please note it may take up to 24 hours for the application to officially enroll your WCM account.   

Is my data secure when using Copilot Chat?

Yes, your data is secure. Microsoft employs robust security measures to ensure that your information is protected while using Copilot Chat. 

Can I use Copilot Chat to interact with other Microsoft services?

At this time, Copilot Chat is not integrated with any other Microsoft applications in our Office 365 environment. While ITS is exploring this option, you can still have Copilot review any data you input into your browser and analyze any Microsoft documents you have open in Edge.     

Can I use Copilot Chat on multiple devices?

Yes, you can use Copilot Chat on your desktop, laptop, and mobile devices, ensuring you have access to assistance wherever you go. 

What languages does Copilot Chat support?

Copilot Chat supports multiple languages, making it accessible to users around the world. You can check the specific language options in the settings. 

Can I customize the responses from Copilot Chat?

While you can't customize the responses directly, Copilot Chat learns from your interactions to provide more personalized and relevant assistance over time. 

What is the difference between Microsoft Copilot Chat and the full version that integrates with work data?

  • Microsoft Copilot Chat is an AI-powered assistant that helps with various tasks and queries. It uses the OpenAI ChatGPT engine but does not train the model. It can be accessed on desktop (Windows and Mac) and mobile devices (iOS and Android). The key features include instant assistance, boosting productivity, accessing information from various devices, collaborating efficiently, and enhancing user experience through natural language processing. 

  • The full version that integrates with work data, Microsoft 365 Copilot, offers additional capabilities by leveraging the Microsoft Graph API. This integration allows for deeper interaction with other Microsoft services and applications, providing more comprehensive data analysis, advanced collaboration features, and enhanced automation capabilities. The full version is designed for more complex and integrated use cases within the Microsoft ecosystem 

 

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