For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
The following changes in ITS support services are effective on Monday, July 6:
Expanded hours at the SMARTDesk
The SMARTDesk at the Wood Library will now be open five days a week, Monday through Friday, from 9 a.m. – 5 p.m. Please note that appointments are still required to visit the SMARTDesk. You can make an appointment online for a time that fits your schedule.
The SMARTDesk at 575 Lexington remains closed until further notice.